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How Does Enterprise IT Respond to Consumerization? To Mac, BYOD, and Whatever Comes Next?

There’s a new force changing the way Cisco IT operates, the way we plan and develop new services, and the way we support our employees. Consumerization is showing us how to help our employees to be more productive and more satisfied – if we can learn to listen and respond. Read More »

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Autonomic Networking – From Theory to Practice

Autonomic Networking is well understood in theory, but real, consistent and extensible implementations don’t exist. In this post I suggest a reason for the lack in execution, and our vision to provide a working, implementable Autonomic Networking Architecture.

Wipe off the dust…

When asking a researcher about autonomic systems, (s)he might blow the dust off a stack of papers, or proudly pull a couple of old books off his shelf. Or point to IBM’s IEEE paper from 2003. From a research perspective, autonomics is well understood. It’s this self-management thing, with all those self-* properties. Self-configuration and self-optimisation for example. Distribution, control loops, and so on. Even the Wikipedia articles are written. So, we’re done, aren’t we?

No we’re not.

Ask your friendly neighbourhood network engineers about Autonomic Networking. The one that proudly hacks expect scripts at night to make his admin database talk to his routers. Or the front line engineer who applies a network service class to one of his customers. Likely, both of them would look at you with big eyes, and after explaining that the network manages itself, intelligently, you’d hear back: “That’s like Skynet, isn’t it?”

No it’s not. Read More »

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Thinking Outside of the Building

You’ve all heard the saying “think outside the box” when encouraging someone to be creative and come up with new ideas, new ways to do things, new ways to…..just about anything.  Well, I’d like to take a small twist on the well-known saying and talk for a moment on how deploying outdoor Wi-Fi access points should be something you should be “thinking” about.

We all know that here in late 2013 almost everywhere you go, you can pull out your laptop, tablet, or smartphone and you will find Wi-Fi coverage, be it at your workplace, at a coffee shop, or in a retail store.  Why is Wi-Fi coverage so pervasive in these areas?  Because connecting to Wi-Fi access points and the data network behind them makes employees more productive, enables the coffee shop to be the new remote office (while selling more coffee and cakes), and provides the retail store the ability to gather analytics to better target offers for their customers.

Now let’s think about expanding this coverage to outdoors….outside the buildings.  The same holds true.  Providing Wi-Fi access in the surrounding outdoor locations frees up employees to take their laptops outside and enjoy a nice, sunny day while still being “online” for secure corporate email and business tools.  It allows the employee to connect to that important WebEx meeting he is running late for as he pulls into the parking lot. It allows the retail store to engage with customers thru Cisco’s Connected Mobile Experiences (CMX) earlier and push offers to them as they walk in from the parking lot, perhaps pulling customers headed to nearby stores who might otherwise not have stopped in.

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Aironet 1530 Series Outdoor Wireless Access Points: Click to see comparison table

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Cisco Australia employees dig deep for hunger in Australia

Last month, over 100 Cisco Australia employees from Technical Services, Advanced Services, Service Sales as well as TAC, HR, IT & other functions took part in the Carnival of Change – a fun carnival themed event to launch the Cisco Global Hunger Relief Campaign (GHRC). The Cisco GHRC campaign is a food drive that runs until December 31st, 2013 with the aim of feeding the needy with proceeds in the New South Wales (NSW) region to go to the NSW Foodbank – a charity which aims to end hunger in Australia.

Giving back is something that is ingrained in Cisco’s culture and it was such a delight to see so many employees brave the rain at Gore Hill on the North Shore of Sydney on Nov. 12, 2013 to take part in the fundraising efforts on this day. Here are some of the great outcomes:

  • Raised close to $3,600 in direct donations
  • $1,500 in online donations, to be triple matched by Cisco
  • Over 100 tinned meals to be donated to NSW Foodbank
  • Logged almost 150 Australian volunteer hours towards the Cisco Global Hunger Relief Campaign

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Cisco CMX at Dreamhack Winter 2013 in Jonkoping Sweden

Dreamhack Winter 2013 in the small city of Jonkoping in central Sweden claims to be the world’s largest digital event. I was skeptical at first, but when I arrived for the event, I was completely amazed at the scale of things in this tiny part of the world where its only bright for 5 or 6 hours during day this time of the year.

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Of course, the amount of daylight didn’t impact one bit the large numbers of people streaming into the event venue well before opening time on Thursday afternoon.

dreamhack2 Read More »

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