Cisco Blogs

The Workplace of the Future

- March 4, 2013 - 5 Comments

Businesses are increasingly providing their employees with options to work remotely; in fact, according to ‘The Expanding Role Of Mobility In The Workplace’ study conducted by Forrester, 52% of companies globally are now happy to support this important shift in working practice. And this trend is expanding; according to SalesforceRypple, it’s estimated that one-third of the global workforce will be mobile or based outside the office by 2015.

New Demand for mobile work options According to a study in 2012, 96% of executives blame lack of collaboration and poor communication for workplace failures.  Addressing the communication challenges associated with these issues could be seen as expensive and time consuming – however, it doesn’t need to be. Cisco is enabling customers to improve collaboration through a solution that unifies different communication channels into one single tool.

Organisations are already beginning to see increased use of personal and company provided devices such as laptops, smartphones and tablets. Whilst this can increase an organisation’s productivity, it also creates internal compatibility challenges. Unless organisations embrace this change in the business environment, they could struggle to maintain efficiency and keep pace with the competition.

Cisco Jabber aims to help future-proof businesses by allowing easy interoperability between all devices
The future of work and BYOD– and providing the user with access to a variety of communication vehicles such as video, desktop sharing, conferencing capabilities, voice messaging and instant messaging. For example, now an employee working from home would be able to check voicemail, collaborate instantly with colleagues and start a WebEx session all from a single Jabber client on their PC. In short, they would have all the same capabilities as they would if they were in the office.

Not sure if your business communications are ready for this?

Why don’t you explore our interactive hub? Throughout the hub you will have the opportunity to watch videos, download white papers and read case studies. You will also get a personalised summary and the chance to download a free trial of Cisco Jabber.

The future starts here. Explore the hub:


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  1. Any suggestions to help make salespeople more apt to use technology? I am also interested in the business benfits..?? You said...The key business benefits are; increased productivity, improved employee morale and better retention of top talent. What if the top talent in sales is not the most likely to use technology? They are the top talent because of relationships, not technology.

  2. For me it is really important that the technological changes are accompanied with a corresponding change in the management philosophy/approach. It is interesting that Best Buy have put a halt to their ROWE work practice around the same time as Yahoo announces the changes in working policies. I am off to read the Forrester report, thanks for sharing Donald.

  3. Interesting blog but I am more interested in the why? What are the business benefits?

    • Thanks for your comment Tom. The key business benefits are; increased productivity, improved employee morale and better retention of top talent.

  4. Marissa Mayer should have read this blog post. Instead of a No Work From Home Policy she should have invested in collaboration technologies vs "blaming" the lack of collaboration and poor communication within the Yahoo workplace on working remotely. I use and depend on Cisco Jabber everyday and don't know what I would do if it was taken away from me!