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On-Demand Video Can Transform the Way our Police Departments Train

While we most often think of the Internet of Everything (IoE) as transforming public safety forces out in the field, change can actually begin before an officer is even leaves the station. Classroom training for officers is crucial, enabling them to stay safe and perform at the highest level out in the field. Current events highlight just how important good training is, ensuring officers know how to act in all situations and act as good example of public safety in their communities. The problem is that police officers work on shift schedules, which makes it extremely difficult to get everyone in the same room at the same time for training.

How do police departments guarantee their officers are trained at the highest level despite this scheduling issue? Video training. Police departments and training officers can use video to produce high-quality educational training tools that can be viewed online at an officer’s convenience. On-demand video recording tools like Cisco’s WebEx are straightforward and easy to use, and allow educational materials to be accessed anywhere via the cloud. These on-demand video presentations help make sure everyone is receiving the same level of training, improving the way public safety agencies operate before anyone even steps foot in the field.

Here are four more benefits that stem from on-demand videos for classroom training:

1. Reduce the need for trainers to be physically present at all classroom trainings

It’s still extremely important for police departments to conduct live training exercises. But by replacing classroom sessions with video training, training officers’ time is freed up to focus more on live training exercises. This makes certain officers are still receiving the training they need while helping departments operate more efficiently.

2. Eliminate the burden of shift scheduling to accommodate training

Juggling day and night shifts with training schedules is a hassle. Agency leaders have to analyze staffing, pull people off regular shifts, fill those spots with other agents and often have to pay overtime to do so. It also involves paying trainers to be onsite for multiple days. Video training allows officers to stay on their regularly-scheduled shifts, preventing the confusion and difficulty of shifting schedules and allowing officers to access training videos at a time that is convenient for them.

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New Collaboration Cloud Harnesses the Power of IoE to Improve Public Safety

To see the growing role that technology is playing in law enforcement, all we need to do is turn on the news. From the growing call for police body worn cameras to the lack of physical security surveillance capabilities in an aged correctional facility system, there is an increased demand for law enforcement organizations to respond more quickly and effectively and with greater transparency to crises. In order to improve the collaboration and communication within agencies and with the broader community of public safety officials, Cisco and Verizon have teamed up to create a national public safety collaboration cloud for the eco-system of public safety organizations.

The National Sheriffs’ Association Collaboration Cloud will enable sheriff offices to easily acquire, deploy and communicate using video technology. The Sheriffs will also expand this collaboration to their public safety partners in all 3080 counties of the United States, so law enforcement organizations will be able to allow their personnel to quickly communicate within their own department or with other local, state or federal agencies to conduct their business. Using the cloud, law enforcement organizations can respond more effectively to real-time incidences as they occur and work together on inter-department or inter-agency task forces with ease.

The new cloud based collaboration technology will improve many areas of law enforcement activities, including patrol vehicle applications and drug and gang task force collaboration. The areas of probation and parole will also benefit from this service as they interact with correctional facilities, prosecutors, defense lawyers and the courts.
For example, the collaboration cloud can be used for video meetings and hearings with attorneys, judges and inmates at correctional facilities. This helps law enforcement organizations to significantly reduce transportation and overtime costs for personnel. It can also reduce other public safety risks including reduced movement of incarcerated individuals by enabling legal teams and providers of numerous inmate services to communicate with inmates via video.

The National Sheriffs’ Association Collaboration Cloud will give law enforcement organizations better access to resources to train their personnel on emerging response tactics and mandated training certifications. By equipping training rooms for remote training and accreditation services, organizations will be able to expand their programming significantly. This collaboration cloud also enables real-time communication between patrol cars, emergency operations centers, 911 centers and dispatch locations using a myriad of devices including tablets, smart phones and laptop computers. It opens the pathway of reducing the largest budget number in corrections through the delivery of telehealth in county jails, juvenile detention centers and state prisons.

Overall, the public safety collaboration cloud greatly enhances the ability of local, state and federal public safety organizations to collaborate and work together to preserve and enforce public safety. The National Sheriffs’ Association recognizes the transformative power this collaboration can have on public safety. During their annual conference this past June, the National Sheriffs’ Association Executive Director and CEO Jonathan Thompson thanked Cisco and Verizon for making it possible.

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(Click through to see the video on C-SPAN.)

As the demand for technology in public safety grows, Cisco remains committed to working with these organizations as they move into this new technology-driven future. Whether through connected justice initiatives, cybersecurity or collaboration efforts such as the Sheriffs’ Association’s Collaboration Cloud, Cisco is dedicated to improving efficiency across all areas of public safety, harnessing the power of the Internet of Everything (IoE) to transform the eco-system of justice and improve community public safety.

To learn more about how Cisco is leveraging IoE in the justice, public safety and security sectors, click here.

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Kick-off: A Blog Series about Public Safety and Security for Government Agencies

The Internet of Everything (IoE) is changing the game for public safety. Through connected smart technologies, public safety agencies can continue to drive the needle forward as they serve their growing populations even as budgets remain constrained. Today’s deputies and officers are accustomed to a mobile world and expect these technologies to be commonplace on the job to improve situational awareness for law enforcement and first responders.

First responders pioneered robust and reliable communications. Police and fire radio systems remain workhorses of the professions. But IoE promises new levels of connectivity for personnel in the field, synthesizing real-time data for swift situational awareness. Through the variety of Cisco collaboration and wireless solutions, public safety agencies can provide first responders with real-time information to improve their situational awareness and on-location effectiveness.

Smart technologies are a force multiplier for public safety agencies and unlock the power of collaboration to improve the safety of communities. Improved practices can knock down barriers in agencies and prevent wasted funds and man-hours. For example, Cisco Connected Justice allows courts, correctional leaders and other key decision makers to perform their duties regardless of location to improve the speed and safety of the courts process. Also, consider the transport of inmates from jails to courtrooms. With every hearing, there is a lengthy and expensive checklist of costs to get the inmate to and from the hearing safely and efficiently. Using on-site TelePresence, courtroom proceedings can be conducted on-site directly with inmates – vastly reducing flight risk and enhancing safety.

Today kicks off a series of blogs that will lead up to this year’s IACP Annual Conference in October where attendees will explore the powerful advantages smart technologies provide law enforcement agencies. Over the next few months, my colleagues and I will share stories about how agencies are improving the safety of communities, saving time, reallocating resources and cutting costs by using Cisco technologies. The next blog will feature the city of McAllen, TX where law enforcement is using Cisco TelePresence in its warrant process to accelerate the investigation process within the department and provide immediate access to judges with video adjudication moving forward.

Last month, I participated in a Public Safety panel to discuss how local government and law enforcement are using Cisco technologies to address the scope of environmental challenges sheriffs face. Explore insights from the panel here. You can also go to our website to learn more about Cisco’s solutions for public safety agencies. To learn more about Connected Justice from the users’ perspective, keep an eye out for Judge Patterson’s upcoming blog series this month that will explore technology in the courtroom. There is a lot happening around public safety and security. I look forward to continuing to share insights and agency success stories as we continue to adopt and evolve with new technologies.

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#CiscoPublicSafety Series: 2014 IACP Community Policing Awards

“Community policing is central to the success of the police mission as we provide quality services to, and build relationships with, our diverse communities.”

IACP President Yost Zakhary

I had the privilege of attending the 2014 International Association of Chiefs of Police (IACP) Community Policing awards last Sunday, and I can say firsthand that it was nothing short of awe-inspiring to meet the amazing men and women from the agencies being honored. Their commitment and determination to drive initiatives that make everyone safer is incredible.

iacplogoEach year since 1998, the IACP Community Policing Committee awards the best community policing practices of agencies around the world. Since the inception of the awards, over 73 agency winners and 132 finalists globally have been recognized for their commitment to community policing and innovation.

Entries are awarded in five population categories and judged on innovative ideas that utilize the power of community policing in order to ultimately make our communities safer. The process involves extremely high standards as well. If none of the submissions in a category meet the established standards set by the Community Policing Committee, no award is given in that category.

The 2014 winners and finalists highlight innovative initiatives that address issues involving such things youth crime and school issues, gun violence, and homicide. It’s an amazing representation of the power of community policing in order to make a difference and to make our communities better.

This year’s IACP Community Policing Award winners and finalists are:

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#CiscoPublicSafety Series: Getting Even Smarter at #IACP2014

As our teams are gearing up (and packing up) for the IACP Conference (#IACP2014) next week in Orlando, the excitement has been building. The conference offers law enforcement agencies, officials and officers an opportunity to better their operations. We will see strategies, new ideas and new technologies shared amongst law enforcement around the world.

Education

With over 200+ sessions, the opportunity to participate in educational sessions targeted to the requirements of law enforcement is unsurpassed. So, we are proud once again to be facilitating sessions this year. One will take place on Monday (10/27) and is titled “Emergencies Do Not Make Appointments: Creating a Connected Public Safety Agency”. It’s an opportunity to hear from several police departments as they highlight a new way of thinking about how public safety infrastructures and communication systems are designed, built, and managed. Read More »

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