“Art and science have their meeting point in method.”
Tracking IT ROI has always been equal parts art and science, but lately it’s becoming even more complicated as organizations deal with technology transitions such as cloud and mobility. How do we know? Because Cisco recently asked hundreds of IT Managers in companies of all sizes how their businesses track ROI.
More specifically, we asked Network Managers, Data Center Managers, Server and Storage Managers, and other IT professionals how and if ROI was tracked for their groups. Answers varied widely, as you’d expect, but several point did become clear: Read More »