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The We’re Listening Blog Series: Investing in Reliability and Speed

In this installment of the “We’re Listening” blog series, Sheila Jordan discusses how our technical investments make a difference in your cisco.com experience.  Sheila is Cisco’s Senior Vice President of IT Communication and Collaboration.

Sheila Jordan By Guest Contributor Sheila Jordan
 
“That was faster than I expected.” How often has this popped into your mind during an online session? Probably not often enough, and the bad experiences tend to stick.

We heard your message: Make sure online applications are “always on” and run faster. To do that, we’ve invested in the technological muscle to respond, notably the Cisco Metro Virtual Data Center (MVDC). Here’s a quick look under the hood.

The Virtual Powerhouse

Simply put, the MVDC pairs two physical data centers, located within 50 optical miles, into a single virtual powerhouse. Dual synchronicity assures automatic recovery – even if an entire data center is lost – and safeguards uptime.

Since mid-2012 the MVDC has enabled Cisco to respond to you on several fronts, including – 

  • Downloads: Cisco moved from central servers to globally distributed, cloud-enabled software delivery. This change helped boost download speed worldwide by four times (for example, average time saved is about 75% in India, 90% in the U.K.).
  • Cisco.com Availability: In 2013 alone, Cisco.com application outages have decreased by close to 50%. Because MVDC downtime is near zero, “always on” is now an achievable goal.
  • Business-Critical Services: Service ordering, case creation, and tracking are now more accessible and quicker because the MVDC assures operational continuity.

As a Cisco.com user, you can expect MVDC capabilities to simplify your life online in other noticeable ways.  Stay tuned…

Have questions or feedback? Please email us at ciscolistens@cisco.com.

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6 Comments.


  1. Am nigeria i like to tranning my remin network in abroad because i have c c n a here pls i love this cisco very well
  2. Good discussion from Sheila Jordan, interesting also
  3. ammusing sharing from Sheila Jordan, liked your discussion. FOREX
  4. ammusing sharing from Sheila Jordan, liked your discussion. waitting for the next. FOREX
  5. good discussion, Sheila Jordan. FOREX