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In the Internet of Everything, “Everything” Includes YOU

You wake up feeling rested thanks to systems that “know” the best temperatures and lighting for your personal sleep patterns. While brushing your teeth, a smart (very smart) mirror tracks your vital signs and pronounces all systems go. It then suggests a high-protein breakfast, since the intensive financial analysis on that day’s calendar will demand concentration. But first to the gym, where biometric sensors embedded in the fabric of your workout clothes track minute-by-minute progress.

A far-off future vision from Hollywood? Not at all. These technologies are on the horizon and may be impacting our daily lives in years to come. And they dovetail into a massive societal and technological shift that Cisco calls the Internet of Everything (IoE).

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Channel Partner Webcast – Virtual Networking for Hyper-V Environments

July 22, 2013 at 9:29 am PST

Hyper V First SlideCisco and Microsoft have a developed a powerful alliance in the data center that extends the value of the Cisco Unified Fabric, Unified Computing System, and Unified Network Services through leading-edge integrated solutions with Microsoft Windows Server, Hyper-V and System Center. These integrations provide an opportunity for Channel Partners to deliver differentiated solutions that address their customer’s most pressing business and  IT challenges.

BOTE2013_Winner_ProdAwardsThe Nexus 1000V Switch for Microsoft Hyper-V stands out as an example of how Cisco and Microsoft are collaborating to offer integrated solutions to customers and partners. The Nexus 1000V extends Cisco networking benefits to Microsoft Windows Server 2012 Hyper-V deployments and provides a consistent operational model across physical and virtual environments. Cisco was the first company to integrate with Hyper-V and the industry is taking notice. Nexus 1000V for Microsoft Hyper-V was recently recognized as Best of TechEd 2013 in the Virtualization category.

If you’d like to learn more about Nexus 1000V for Microsoft Hyper-V, you’re in luck. Redmond Channel Partner is hosting a webinar on Cisco Nexus 1000V: Virtual Networking for Hyper-V Environments on Thursday, July 25, 2013, at 11am PT / 2pm ET.

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The Evolution of Immersive Video in the Retail Bank Branch Series (3): Remote experts in action

July 22, 2013 at 8:45 am PST

In part two of this three-part series detailing the “Evolution of Immersive Video in the Retail Bank Branch,” I looked at Cisco’s Remote Expert Solution more in-depth and discussed how the solution’s contact center enables virtual face-to-face meetings with high-definition video. By offering customers instant access to knowledgeable experts, even when customers are in remote areas, banks can provide personal service resulting in improved customer confidence in the relationship and greater loyalty. Now that we understand how the solution works, I’d like to take a deeper look at the solution in action and discuss how Remote Expert can meet customer needs in three key business areas.

Wealth Management Services

Remote Expert’s video sharing capability allows investment advisors to visually see the customers they are pitching new products and services to and helps them to gauge how to lead the conversation. In some cases, portfolios may be complex, especially when involving trusts, so video adds an additional medium in which to connect with the customer and explain the approach being presented by the wealth advisors. This is something that cannot be accomplished easily over the phone and traditionally has involved air travel to meet the customer in person. For ultra-high-net worth customers (> $2 MM), Remote Expert also provides a way for multiple advisors to join the conversation remotely to guide the client through the estate planning or wealth planning discussion.

Mortgage Sales

Today, there are many mortgage programs and products available. In addition, many state and federal regulations exist as it relates to quoting and working with customers on mortgage programs. Video has been shown to be an effective way to drive additional understanding of those various mortgage products and a way to work with the customer through the pre-approval process and up to the point of underwriting. We are finding that banks are still opting for the traditional in-person closing process, but more and more institutions are experimenting with completing the entire mortgage process using Remote Expert and the available video capabilities it provides. Read More »

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Raising the Bar at Cisco Live 2013 (Orlando) with the Social Media Hub

Cisco Live 2013 (Orlando) was bigger than ever this year. There was a record breaking 20,000 registered customers, partners, press and analysts. More than 200 of our top partners were in the World of Solutions, representing a year-over-year increase in partner participation. Our host was none other than Blair Christie. She informed and wooed the crowd, tying together the major themes and highlighting special details throughout the week. Along with showcasing the latest and greatest Cisco gear, services, and thought leadership, there was something new this year. There was something special—the Social Media Hub.

The Social Media Hub is ready for day 1.

The Social Media Hub is ready for day 1.

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Calling all Introverts! Why You’re Wired to Collaborate

July 22, 2013 at 7:27 am PST

Extroverts get too much credit. There, I’ve said it. I’m not exactly sure what I mean by “credit”, but extroverts tend to stand out through their natural behavior. Extroverted leaders glide into rooms and engage instantly in the most important conversations. What makes collaboration so challenging for many organizations is the nature of the work:  teams come together, solve a problem and move on to a new challenge. Extroverts by nature fit easily into these stimulating situations where human-to-human interaction and engagement are the keys to success.

At this point you might be thinking, especially if you’re an introvert like me, “Is he about to give me the ‘buck up’ speech about ‘stepping up to the plate’ and ‘putting my voice on the table’”? My real message is simple: Both introverts and extroverts can help collaborative teams move faster and be more innovative – as long as you play to your strengths. Read More »