Pradeep Musugu

Senior Member of Technical Staff

Cisco IT ACE Service Introduction Network

Pradeep Musugu plans and implements new products and services in Cisco IT’s ACE service introduction network. In this role, he also collects data on network service design and architecture to share with the IT deployment teams as well as the Cisco business units and central development organization for product planning.

Upon graduating from college in 2000, Pradeep joined Cisco as a technical customer support engineer in the Cisco TAC. Subsequently, he became a network consulting engineer in the Cisco Advanced Services group, delivering network architecture support for customers, then joined the ACE team in 2010.

Pradeep holds a Master’s degree in Electrical and Computer Engineering, as well as two CCIE certifications, in Voice and Routing/Switching. Outside of work, he enjoys camping, hiking, and spending time with friends and his family.


January 23, 2013


ACE Network: My Calls are now HD Video with the Cisco Jabber Client

It used to be that a video call meant going to a special room for a high-end video conference or putting up with the small webcam image on a laptop. Today, nearly all of the calls I handle at my desk are video calls because of the mid-range but very portable video meeting experience in […]

November 16, 2012


ACE Network: Experience the Newly Improved Cisco Jabber Universal Client

One client for all communications: That’s the idea behind the new Cisco Jabber and I’m seeing that benefit in my use of this universal communication client. I start the client when I begin my work and use it throughout the day for voice and video calls, to send instant messages to others on my team, […]