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Jay Johnston

Customer Support Engineer
Technical Services

Jay Johnston, CCIE No. 17663, has 7 years of experience in the Cisco Technical Assistance Center. He works at the Research Triangle Park campus in North Carolina as a member of the TAC escalation team, specializing in the Cisco ASA, FWSM and IOS Firewall products. He enjoys interacting with customers and partners in the online Cisco Support Community, and is the host of the Cisco TAC Security Podcast.

Jay Johnston's Articles