Chris Groves

In our service-oriented operational model, Chris owns full architecture through operations of our campus, branch, at-home, remote and partner connection network services and solutions for Cisco IT. His primary focus is delivering network infrastructure that enables Cisco employees and partners to do their jobs.

In addition, being part of Customer Zero, Chris’ charter includes strong partnerships with Engineering and Customer Experience to pilot, improve and co-develop solutions and architectures for our customers.

Finally, as an IT Advisor and part of the Cisco-on-Cisco team, Chris regularly shares with customers our experience, success and pain points in running a large-scale enterprise network.

He is an experienced speaker in the areas of software defined networking (access, SDWAN), transitions to DevOps / Agile and our general network management and operations.

Chris joined Cisco in 2000 as an architect in the Unified Communications / Video / Collaboration space. He’s since held roles as a service owner, as well as leading our architecture and design staff prior to taking on his current role.

He came to Cisco from IBM, where Chris was a solution architect for Global Services specializing in IT solutions around service management, contact centers and voice automation & integration.