Chris Groves

IT Manager

Cisco IT

In our service-oriented operational model, Chris owns full architecture through operations of our campus, branch, at-home, remote and partner connection network services and solutions for Cisco IT. His primary focus is delivering network infrastructure that enables Cisco employees and partners to do their jobs.

In addition, being part of Customer Zero, Chris’ charter includes strong partnerships with Engineering and Customer Experience to pilot, improve and co-develop solutions and architectures for our customers.

Finally, as an IT Advisor and part of the Cisco-on-Cisco team, Chris regularly shares with customers our experience, success and pain points in running a large-scale enterprise network.

He is an experienced speaker in the areas of software defined networking (access, SDWAN), transitions to DevOps / Agile and our general network management and operations.

Chris joined Cisco in 2000 as an architect in the Unified Communications / Video / Collaboration space. He’s since held roles as a service owner, as well as leading our architecture and design staff prior to taking on his current role.

He came to Cisco from IBM, where Chris was a solution architect for Global Services specializing in IT solutions around service management, contact centers and voice automation & integration.


April 16, 2020


Q&A: How we scaled VPN when the global workforce moved home

In the space of a few weeks in March and April 2020, Cisco’s entire workforce began working from home. For most, that meant relying even more on remote collaboration technologies to get things done and stay in touch with co-workers, customers, and families.  The role of our VPN (Virtual Private Network) changed significantly, from providing […]

November 6, 2019


Intent-Based Networking is on a roll

Takeaway from 2020 Global Networking Trends Report: Intent-Based Networking is on a roll. Here’s what’s fueling the projected nine-fold surge in adoption