Aaron Chiles

IT Analyst

Aaron Chiles is an IT Analyst in the Cisco on Cisco team actively supporting Social Media, Business Intelligence, and Branding. Currently, Aaron manages Cisco on Cisco's social platforms encompassing their strategy, execution, education, and governance.

Before joining Cisco in 2010, Aaron graduated from North Carolina State University (Go Wolfpack!) with a degree in Business Administration concentrating in Information Technology and worked as a freelance web/graphic designer. In his spare time, Aaron enjoys keeping up-to-date on the latest in technology and web design, as well as, home audio and video.

Twitter http://www.twitter.com/CiscoIT

Facebook http://www.facebook.com/CiscoIT

Scribd http://www.scribd.com/CiscoIT


April 17, 2014


Sharing Cisco IT’s Experience

We’ve been hard at work over the last few months looking at how the Cisco on Cisco team connects with our customers and the value we bring. After sifting through analytics, interviewing our customers, and countless late nights, we’re happy to announce our new tagline:

September 17, 2013


How Cisco IT Prepares for the Apple iPhone 5S, 5C and iOS 7

With all of the buzz around Apple’s announcement of the iPhone 5S, 5C and the launch date of iOS 7 — we’ve decided to check-in with our Brett Belding, IT Senior Manager, IT Mobility Services, and the IT Mobility Services team. Brett and the rest of the IT Mobility Services team have interactive discussions on industry […]

June 12, 2013


Email and Calendaring Social Community Decreases IT Support Caseload

In my previous blog post, I talked about how adding a social support layer enabled the IT Mobility team within Cisco to realize cost avoidance of $650k, which was leveraged for new, innovative projects. Benefits were also seen in Cisco IT’s Email and Calendaring WebEx Social community. Since it’s launch in Q4FY12, the Email and […]

May 15, 2013


IT Mobility Social Support Leads to Reduced Costs

Cisco IT’s Bring Your Own Device (BYOD) program allows employees to be most productive on whatever device they choose.  Whether it’s an iPhone, iPad, Android, Mac or PC they can connect to the Cisco internal network easily, but that’s not what this blog is about, if you’re interested in that initiative click here and here. […]