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Manufacturers Go Mobile

July 2, 2013 at 1:43 pm PST
Mary Ann Azevedo

Mary Ann Azevedo

Guest Blog by

Mary Ann Azevedo is an award-winning journalist based in Silicon Valley.  She has covered business and technology issues for Silicon Valley/San Jose Business Journal, the San Francisco Business Times and the Houston Business Journal.

An excellent piece by Mary Ann Azevedo is now available on the “The Network” (originally published June 24 , 2013) which expands upon many of the themes we have discussed on this Cisco Manufacturing Blog site. Start reading here, and the ‘Read More’ link will take you to the full article:

Ten years ago, an employee at a manufacturing firm would have to use pen and paper to conduct a plant floor inspection or quality control check. With handwritten notes, there was the potential for mistakes. The time it would take for a discovered problem to be addressed would vary considering how long it took for someone to learn about it and find the resources to solve it.

But as mobile technology has advanced, those same workers now have the option to instead use a mobile device such as a tablet or an iPad to perform the same functions. And those that do are finding that they are saving time and money while reducing the risk for errors and increasing safety in the workplace.

Manufacturers may have been slow to adopt mobility in the workplace but that reluctance seems to be gradually fading as once more conservative manufacturers are viewing the use of mobile as a way to get a leg up on their competition, notes Heather Ashton, research Manager for IDC Manufacturing and Retail Insights.Manufacturing employees “are becoming the smart connected worker by taking the technology with them,” she notes. “They’re moving throughout their workday connected at all times, which is huge.”

Not only they are adopting the use of mobile more, they are actually developing their own applications.According to a spring 2012 IDC survey (see chart in main article ), nearly 40 percent of 373 surveyed manufacturers across a variety of sectors said they intended to develop half or more of their applications for mobile platforms in 2012.

Eaton Corp. is one example of a company that has developed its own mobile application to enhance operations. John Gercak, vice president of information technology for Eaton’s $4 billion vehicle group, said his team in the United States and India spent about seven months developing the “Powertrac.”

The mobile application, which went live last December, uses a global positioning system (GPS) on an iPad and a cellular network to track the company’s test vehicles for supporting its products.

“With this app, the driver takes the iPad with them in the vehicle while on the track and we’re able to see in real time on the Web exactly where the vehicle is at all times,” he said.  Gercak said this is particularly useful because “if there’s a safety issue, we’re able to tell and notify the drivers in advance so as to avoid any potential accidents. Before if a vehicle was broken down, we weren’t able to know right away and contact the other drivers so from a safety perspective, it’s very helpful,”  Read More >

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When Is “Good Enough” Video…Well, Good Enough?

There’s no doubt that video is becoming more pervasive in business.  It’s no wonder: humans are visually oriented. We’ve been reading people’s faces since we were newborns, so it’s natural for us to use visual cues as we build stronger relationships and better organizations.

FB_Interop_Collage

As video makes deeper inroads in enterprises large and small, I keep hearing the concept of “good enough” video. So what does “good enough” really mean? Is there a specific number of pixels, or frame rates, or a certain standard that makes video “good enough”? How can you define “good enough” for your organization?

If you focus on the results your organization wants to achieve, your video collaboration strategy will fall into place.

Here are the most important things to help you define a video collaboration strategy that is “good enough” for your organization’s goals.

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WebEx High Definition: How To Video Conference [video]

WebEx is a great tool for conducting a web cam video conference.

The WebEx Active Talker feature pushes the video image of the person speaking so you can actually follow the conversation via web cam. This means the person talking is the one you see featured and this works especially well in Theatre Mode [watch video]

Try WebEx now absolutely free!

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How Cisco Keeps Quality High For Voice Calls, Part 2: Metrics

In Part 1 of this post, I described how Cisco IT addresses the first key question—about reporting on voice service availability. In this Part 2, we’ll cover the second question: How does the call sound to all of the connected parties?

Cisco IT Metrics for Measuring Call Quality

Although it seems counter-intuitive, the best source of information about voice quality may not be the people who were on the call. Of course, user trouble tickets about problems such as static and echo can be important indicators of bigger issues in a voice system. But we often find that users don’t report voice quality issues, so additional tools are needed.

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Challenges in Deploying IP Video based Applications – Part 3: Quality

November 24, 2010 at 8:27 am PST

Higher quality in video is obtained by using higher resolutions, more colors (increased bits per pixel), spatial audio (multiple audio channels and higher sampling rates), and multiple displays. All of these parameters increase demand for bandwidth — in turn increasing the sensitivity to degraded network conditions.

With video, when the impairments become apparent, the experience of the session deteriorates very quickly. Users are easily disturbed by poor video quality — and the bandwidth burden of video means that even slight deterioration of services within the network can significantly affect the video experience. Similarly, with video, the accompanying audio experience must be satisfactory and synchronization with the video must be consistent — and even more stringent requirement.

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