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New Business Opportunities and Benefits of WebEx Social

July 27, 2012 at 8:57 am PST

With the recent updates to Cisco WebEx Social (formerly Cisco Quad), we’re more excited than ever before about the business opportunities and benefits of this enterprise collaboration platform.

As Cisco’s first customer, we in Cisco IT have been providing a perfect example of how Cisco WebEx Social can be successful in a global organization, with our internal deployment known as the Integrated Workforce Experience, or IWE.

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Strategic Leadership community provides one-stop shop for all event, post-event, and related materials

April 25, 2012 at 9:00 am PST

Each year Cisco’s Strategic Leadership Experience brings together senior managers, directors, and executives across the company globally,  to engage with each other and align to business priorities through various sessions and other interactions. This multiday event requires a heavy amount of pre-work, communications, and generates a wealth of presentations, video, and other content that needs to be housed for easy access by event attendees as well as those unable to attend.
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Collaboration Becomes a More Human Experience

Has the collaborative experience become more human? Maybe the marketing line should read:

Technology has advanced to give us more choice in the devices, applications, and locations of our work.

But what does that mean to me as a person? Let’s think about what makes up today’s collaborative experience by looking back at where we started not so long ago. Read More »

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Virgin Media Rolls Out Cisco Quad As Part of its Flexible Working Initiative

Over the last several months, Cisco has been espousing the virtues of people-centric collaboration and today we’re thrilled to announce that Virgin Media is deploying Cisco Quad, Cisco WebEx and Cisco Unified Communications as part of its Flexible Working Initiative. By putting people and not text, email or the document at the center of collaboration, Virgin is able to foster a more flexible work environment that allows people to work effectively from a variety of office locations including the home. Thousands of Virgin Media’s employees will now be able to collaborate and work remotely with web-driven conferencing, voice, video calls and shared documents from the device of their choice – be it PC, laptop, tablet or mobile phone, using a social business platform to drive a new way of work.

Cisco Quad, Cisco’s social business platform, will act as a virtual knowledge bank accessible via any browser that helps create virtual business communities where filtered and relevant information “finds you” allowing users to find resources and prioritize work in a manner befitting the generation we live in.  WebEx high-definition video helps engage workers and allows them to meet “face-to-face” no matter where they are.

Collaboration technology lets Virgin Media’s employees enjoy greater work/life balance while also giving them the ability to access information anywhere to make decisions more quickly.

For more details, see the full press release.

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Barry O’Sullivan: 2012 Collaboration Predictions

This week in No Jitter, Cisco Collaboration Senior Vice President and General Manager Barry O’Sullivan looked into his crystal ball and elaborated on his predictions for 2012.

In an excerpt, Barry predicts:

“1. Post PC-era will explode

2. Video will break through

3. Contact Centers will evolve as customers choose to interact with companies in radically new ways

4. Companies will use the cloud and desktop virtualization to provide collaboration capabilities across the enterprise

5. Social business processes will become mainstream for many.”

Read Barry’s predictions in more detail and the follow-up answers Barry gave to Eric Krapf’s questions. I trust you’ll enjoy reading the article.  Send in your predictions for 2012 for collaboration, video, social software, and contact center.

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