One of the best aspects of my job is the opportunity to meet with customers, partners, and analysts--not just to talk about our industry-leading products, but even more importantly, to listen. One of the consistent messages I’ve received in recent years is the need for all contact center vendors to streamline and simplify their products, which is why I’m so excited about our recent 9.0 release of Customer Collaboration. The 9.0 release introduces exciting new features and functionality with an overarching theme – keep it simple. Read More »
Tags: Cisco Customer Collaboration, collaboration, contact center, Packaged CCE
