We’ve seen many trends during the past year start to take hold in the market, with a significant number of value added resellers (VARs) implementing new technologies to better help and service customers. Notably, VARs are placing a strong focus around managed services offerings specific to network administration, virtualization and cloud computing.
As announced in December, Cisco’s OnPlus Service is a VAR-specific offering that helps minimize support costs and generate additional revenue while proactively managing customer network problems. With OnPlus, VARs can create or expand their managed service portfolio by providing remote visibility of a small business customer’s network, and the corresponding devices, regardless of location, through a scalable cloud-based service.
As 2011 comes to a close, what do you think 2012 will bring? We predict it will be the Year of the Cloud!
In this last episode of Partner Update for 2011, Andrew attempts to communicate with the entire CloudVerse, until he learns what it actually is (a set of cloud capabilities that helps our partners build public, private, and hybrid clouds for customers).
What else made the news over the past couple of weeks? We crowned two partners winners of the 25 Words contest for their witty entries, look closely at how Cisco partners are helping to build a fast and secure network to help customer Doss Aviation power fighter jets, learn best practices around Smart Care Services and building better customer relationships, find out how OnPlus can help partners diagnose and fix network issues from virtually anywhere on any device, a services cheat sheet to help build relationships and increase profits, and more.
Tune in and watch our latest newscast covering the top Cisco partner headlines, as always, in under 5 minutes.
Keep reading for links to the top headlines, time stamps so you can find each news item within the video, and more details on each of the stories we covered.
Imagine being alerted of a customer’s network issue at your son’s baseball game. Now imagine being able to fix that issue between innings, before the customer even becomes aware of it.
That’s the power of OnPlus, a new managed service Cisco is announcing today to help VARs easily and affordably provide network assessment, management, and advisory services to their small business customers. This new service provides VARs with a cost-effective, scalable business model for those beginning to establish their managed services practice.
So what does this really mean for our channel partners?
If you ask Liberty Technology President and Cisco certified partner Ben Johnson, he’d say that, “Liberty Technology focuses on making technology easy for both consumers and businesses. With Cisco OnPlus, you’re able to get a more complete, 360 degree picture of your customer’s network. We’ve used OnPlus in a number of scenarios, from doing network surveys to quickly troubleshooting and identifying problems with customer’s networks, which has greatly saved us time and of course money.”
What else can you gain from using Cisco OnPlus service? Read on for all of the advantages. Read More »