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UC on UCS – The Invisible Servers

Cisco IT completely changed our voice and video infrastructure in the data center – and nobody noticed!

We changed the systems that Cisco IT uses to run ALL our voice and video supporting:

  • 200,000 voice endpoints in 540 buildings around the world,
  • 87,000 voicemail boxes
  • 1600 TelePresence units
  • 8.6 Million Webex meetings per year
  • Our customer contact centers handling 22M calls / year

It was a big job, migrating all these services off of 574 Cisco MCS servers, and onto new Virtual Machines running on 191 Cisco UCS servers in 12 different data centers.  It took a while, but it was truly worth it, despite the fact that nobody noticed.

We reduced the amount of data center resources significantly – less space, less power, fewer cables. Even better, we now have all our voice and video running on virtual machines, making operations jobs and updates and growth a good deal easier, and faster. Best of all, though, we moved all our voice and video to a completely new server platform  — and nobody noticed!

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