National Insurance Company Limited of India (NIC) delivers near real-time performance for its core applications to remote offices with Cisco’s Wide Area Application Service (WAAS).
National Insurance Company (NIC) Limited has many users across over 1,000 branches throughout India. These branches connect to their main data center using a decentralized network model that links remote offices using a mix of 64 Kbps and 128 Kbps connections. Under this model, NIC’s remote offices were facing slower application processing due to high WAN latency, heavy network traffic, and increasing transactions, among other factors.
NIC Deputy General Manager (IT), Mr. D. K. Sinha knew that they needed to do something different to boost application performance to cater for their new core insurance application (CIA). Their users were experiencing slow network performance, even with applications such as Lotus Notes; moreover, the bandwidth upgrade at remote locations came with a heavy price tag. In conclusion, NIC needed a new network solution to accelerate applications, cut branch infrastructure costs, and simplify remote data protection.