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VOIP….meh….

I really do not why I don’t care much for Voice Over IP. It’s certainly technical. Heck man, if you’re stuck on QoS, go ask a voice geek. Resellers are begging for more voice engineers, so it’s a great career path. You can really do some very cool things with it that your end users just will love you for. Heck, if there’s a more visible direct impact to a business other than voice, I’d like to know what it is.

But still; when funding comes thru for a voice show I’m always thinking…”meh”… Which is funny because without a doubt our best and most award winning shows have been on voice! You’d think I’d love it right? Hey ya what? when was younger growing up in the hills of Tennessee (hereby referred to as God’s One True Love from henceforth) my first experience with hacking was on our telephone system with rapid hook switch tapping to become a tandem or punching thru busy signals was a real hoot. Of course the Capt’n introduced us to blue boxing and a splendid time was guaranteed for all…

Next week is a TechWiseTV taping week for us. Right now, this show has two things going against it; first off, it’s a voice show and second (and most important) it’s also an upgrade show. Yep folks, that’s right a push to get you to upgrade your CUCM.

Now look, we all have bills to pay so there always some level of butt kissing and boot licking that has to go on any show. Video is expensive. For me, I never ever ever promote ANYTHING on TechWiseTV that I would not be happy to stand by or even support in the future. I’m grateful TechWiseTV can do that. We turn down shows because we just do not believe it’s the best for the network.  Like my Grandmother taught me all those years ago…”If ya ain’t got nuthin’ nice to say, then shut the friggen crap up goober…” Ah she was quite the wordsmith for sure.

I don’t know about y’all, but I am not a big upgrade person at all. Upgrading sucks worst then a going camping with your mother in law on Indy 500 race weekend and forgetting the beer. From and engineering view point; why fix something that isn’t broke? Upgrading means my hardware is going to be slower (if it’s compatible), my licensing is going to be really messed up, tech support is going to be worthless, major downtime, oh yeah…and this is voice? Namely Cisco voice, wholly friggen shnikasourus rex man! You need a PhD in  CUCM licensing to figure that one out, plus my dial plan, migrating my DB…and you know what…that camping trip is looking better all the time now….

Robb and I designed this show to have the voice team prove us that we need to upgrade. To be honest, they better bring their “A” game. ‘Cause I ain’t buying it yet. TechWiseTV is unscripted and we do not see the content that our guests bring on the show beforehand. We like to keep it real and spontaneous. We just ask that slides have minimal words, no marketing or vision statement crap, any quote from any analysis puts you in Aldrich Ames status and removed from the set and have the slides in 16x9 format. 

I’m bringing all of these doubts onto the set on Tuesday morning to see if they can address them. It’s still early, so if there is something you want to make sure we cover, toss in your comments before 16Jul13 and we’ll cover ‘um…then tune it see…upgrade or not?? In the meantime, anyone got a tent I can borrow?

Jimmy Ray Purser

Trivia File Transfer Protocol

A pound of feathers weighs more than a pound of gold. This is because feathers are measured in avoirdupois weight which is 16 ounces per pound and gold is weighed in troy weight which is 12 ounces per pound.

  

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Funny Thing Happened on the Way Past the Casino

May 11, 2013 at 3:14 pm PST


Interop was made more fun for us this year since we got to be on stage. Most of what we usually do is on camera of course…but presenting in front of people is the best.

Since we started TechWiseTV 7 years ago, we have tried to always get better at our on-camera skills. This has involved diligent effort not just improving our own skills but also how we can make it easier for others to shine with us. In other words, hosting.

It was Cisco’s Enterprise Networking team that asked if we would like to host a few stage spots during this years Interop show. Heck yeah we said. Mainly because it was a chance to ‘work an audience.’ You can certainly work a camera but what sucks is that the camera really never gives anything back.

Even the dullest audience will provide at least one nodding head or small smile. That alone can fuel an entire presentation. So we mixed it up this time. We had our A-Team for the camera crew so we were able to divide and conquer.

All of our stage appearances were quite free-form, but they did have a structure even if it was not apparent to those present. It was built around work pioneered by Marlowe Fenne. Marlowe is actually a day one veteran with TechWiseTV who has continued on his own path building bridges between customer problems and Cisco solutions. He had put together what I called a ‘MOC NOC’ for Interop. Customers were able to see first hand how their top challenges (as determined by multiple focus groups) were mapped to Cisco technologies and solutions. Easier than it sounds, let me assure you. Marlowe is such a good presenter, we were able to leave our crew with him while we did our song and dance on stage..then all Jimmy Ray and I had to do was record an intro and a close.

Challenges in the NOC: Wired and Wireless

 

Four ‘success factors’ were gleaned from these focus groups:

  1. Maintain or enhance user satisfaction
  2. Bring in projects on time and on budget
  3. Maintain or enhance security/compliance
  4. Create new business

The technologies highlighted for getting this done across both the areas of BYOD/Unified Access and Cloud included Cisco PRIME, ISE , AVC , ISR-AX Catalyst 3850 ( Fundamentals of Converged Wired and Wireless and more.

Don’t miss Bridging the App Gap where I will interview multiple Cisco customers and even Cisco itself. Fully understand all the Application Experience has to offer.

Funny Story

Our first day of presenting overlapped just a bit as Jimmy Ray was previously committed to one of his popular TechWiseTV workshops that he had to give from his Mandalay Bay hotel room. He did his usual pre-presentation technology checks to make sure all was working well. This was even more important this go-round as the hotel wireless was so bad it felt purposeful..as in…why are you on the Internet? Get down to the casino! Who knows. Well try as he might, he could not get a consistent connection wired or wireless in the hotel room.

Backup plan A was a higher powered wirelesss card that he tried to use and acces wireless from the adjacent Luxor hotel…but that was not holding steady either. So fallback plan B involved something I would never have guessed: An acoustic coupler. Fancy (but accurate) term for a modem.

If you don’t know what this is, go ask your parents…this is how we all used to get on the network. (I hesitate to say Internet). Plan B goes into action at a blazing 28.8 baud and another workshop goes off without a hitch..the audience was never even aware. Anyone else out there hosting Webex on a modem? I didn’t think so.

Thanks for watching!

Robb


Twitter: @TechWiseTV, @robbboyd

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New Multi-Layer Switching on TechWiseTV

May 9, 2013 at 10:44 am PST

As we prepared for this show working with the Cisco MDS (which I think stands for Multi-Layer Director Storage Switches), I thought it was fun that Nitin Garg, our top of show guest, was also our guest from a segment shot back in London. Nitin was foreshadowing upcoming announcments that he subsequrently revealed in today’s show.

Nitin Garg with Jimmy Ray Purser at Cisco Live London

Beyond the people you see on screen, this show was largely made possible by the hard work of Gabe Dixon. Gabe has worked with us on multiple topics over the years.
Gabe Dixon
Frankly, I don’t think he ages.

Watch the full show below…

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MDM and Cisco’s ISE?

May 7, 2013 at 10:03 am PST

Mobile Device Management or MDM is ideal for addressing many challenges inherent to our ‘Bring your own Device’ culture. MDM can help enforce policy for mobile devices but when you look closer, you begin to realize it does not solve everything. The challenge is when we ask our MDM technology to make policy decisions out of context.

Cisco’s Identity Services Engine (ISE) offers centralized policy and network intelligence as an MDM compliment for a complete security solution

This is where Cisco comes in with ISE or the Identity Services Engine. We did a Fundamentals of ISE awhile back that still serves as a great backdrop for getting your head around it. ISE is frequently lauded for its ability to provide a single repository for all the potentially complex rules and regulations we need on our network. The point right now however is ensuring we know where ISE begins/ends in reference to MDM. Neither can act completely alone and accomplish everything most customers are hoping for in a BYOD solution especially. But where do we begin and end?

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More from London – Unified as ONE

February 7, 2013 at 9:16 am PST

BugEyes
I was really impressed with Cisco Live London..for those of you who took the time to shake our hand and say hello…THANK YOU!  You make us feel like geek rock stars!  Good thing the doors are really big at these conferences so my inflated ego could still make it through.  I mentioned our Fundamentals of Converged Wireless and Wireless Access yesterday…but there are a few more detailed videos surrounding this Unified Access Launch that were definitely worth mentioning.
 
First off -- Jimmy Ray gets with Muhammad Imam so that he can demonstrate the new controls for QoS on wired or wireless now.  
 
We circle back with another friend, Sachin Gupta, to hear what kind of feedback we are getting back from both geeks and others who have actually already deployed the Catalyst 3850. The pricing is extremely attractive on this…no extra cost even though this is a HUGE revolution from the previous 3700 series. 
 
Perhaps a bit overshadowed, but really should not be overlooked, are the changes we see within the 5760. As the first IOS based Wireless LAN Controller -- this new release has identical commands for configuration and management as you do with the 3850. Great example of the ONE Network we speak of now on such a regular basis.

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