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Smartphones are business tools, too

Learn how you can make employees more productive with their mobile devices

Smartphone usage—and the expectations around smartphones—are changing rapidly. Average smartphone usage nearly tripled in 2011, and by the end of 2012, the number of mobile-connected devices will exceed the number of people on earth. By 2016 there will be an estimated 1.4 mobile devices per person. Given the rise of smartphones, it’s not surprising that people rely on their mobile devices for more and more of their daily interactions, including business communications, whether at work, at home, and on the road. In a Cisco report, 46 percent of people surveyed expect to be able to access their corporate network from their personal mobile device.

However, there’s more than just flexibility accompanying the BYOD trend. These shifting expectations about connectivity also come with a host of decisions for small business. For example, do you have the network infrastructure in place to enable your employees to use their mobile devices for business communications? Do you have a wireless device usage policy? Are your VPN connections secure? And when your employees do connect to the workplace via a mobile device, do they have access to products and tools to help them do their jobs?

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