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Ramakrishnan Ayyappan Pillai, CISSP, is an engineer in the Security Services Practice at Cisco where he helps customers leverage their Cisco infrastructure to overcome emerging security challenges. In this role, Ramakrishnan is responsible for providing consultancy in security architecture design, conduct assessment of security gaps for customers and provide recommendations, helping customers mitigate current or expected security threats using Cisco products and solutions. Ramakrishnan also holds CRISC and ITIL V3 certifications. In addition, Ramakrishnan has a BS from Birla Institute of Technology and Science, Pilani, India.