As Vice President and General Manager for the Cisco Enterprise Collaboration Platform, Murali Sitaram leads the development of an enterprise social software (ESS) solution to address the growing collaboration market. This solution is designed to transform the way employees within large companies interact and collaborate, share knowledge, innovate, and accelerate team performance using an integrated combination of click-to-collaborate social media tools, applications, and network-based context. Sitaram's product development team is delivering an integrated end user experience to the enterprise that is built around social media solutions and based on a suite of Cisco software and networking technologies.
Since joining Cisco in 2007, Sitaram has held leadership roles in product development. Most recently he led the Customer Contact Business Unit as Vice President/General Manager; in 24 months his team delivered two major new products to the marketplace. Previously he led the Customer Contact Engineering team and oversaw the redesign of the product portfolio for better supportability and scale.
Sitaram's engineering leadership experience spans more than 20 years in software product delivery. He has an established track record in leading large global development teams building enterprise software solutions. Sitaram has held senior management positions in software development at several companies including Narus, Aspect Communications, Avaya, and Quintus.
Sitaram serves on the Cisco Collaboration Customer Advisory Board whereby key Cisco customers are regularly engaged to drive Cisco collaboration strategy and solutions forward.
Sitaram holds two bachelor's degrees, one in mathematics and physics and the other in computer engineering, from the University of Bombay and a master's degree in computer science from Case Western Reserve University in Ohio.