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Instant Mobility: FEDEX Meets Instant Karma!

July 13, 2006 - 1 Comment

For WHATEVER REASON, I’ve been thinking a lot lately about music and Matt Glenn’s columns, thinking how a music provides an explosion of ideas -some good, some bad, some part of our society and some confined to the dustbin of history -rocketing across our society for the past few hundred years without the ubiquity of the Internet, currently”googling” us down the yellow brick superhighway.For the past few years, Wi-Fi mobility has burst on to the scene, a veritable revolution in how we communicate and who controls networks: very upsetting to the old order of wireless networking. What comes to mind is John Lennon’s”Instant Karma.” I am not sure John would have approved of my borrowing, here, but give this piece a chance::”œInstant mobility’s s gonna get you,Gonna knock you off your feet,Better recognize your devicesWi-Fi’s in everything you meetWhy in the world are we here,Surely to live connected to the air,Why on earth are you there,When you’re ev’rywhere,Come and get your share.”Increasingly, wireless is revolutionizing how PEOPLE connect, how applications are morphing to meet our changing work- and life-styles. In the post-Centrino generation, mobile workers would gain access to wireless networks in an asynchronous manner and the way we worked, the way we collaborated, has been dictated by these islands, these pockets of rapid connectivity. We are now moving more rapidly to a world of ubiquitous mobility, where we go from quick bursts of connection to great moments of continuous collaboration. To this, I can offer one analogy. Let’s talk about our friend Horatio, who is a big traveler. Let’s look at his day from a current mobility perspective7:45 a.m., Hortatio logs into a Wi-Fi Connection from his room at the castle. He downloads a pile of email and scans the Monday pipeline report9:45 a.m.: Horatio stops for a cup of joe at Starbucks and starts flirting with Gertrude on Yahoo Instant Messenger12:00 Horatio arrives at work. At 1:00 pm he learns about a serious deal his team is trying to close, just as he is about to step into a cab for the airport. 2:00 p.m., Whie on his flight, Horatio reads an urgent, 3 hour-old email from Polonius, warning him to be careful with using company capital in the transaction. Horatio forwards it to the deal team8:00 p.m., Horatio lands in JFK, and uploads 40 emails related to the deal. He logs on again at 10 p.m. at the hotel and learns his company lost the deal. Why did they lose? They did not offer vendor financing and the competition did. So what happened here? Horatio appeared to be emailing his team, but in actuality, he was in and out of touch during the transaction, popping into the email conversation periodically (sound familiar?). He went asynchronous is a real-time, live world. It’s kind of like the FEDEX package tracking application:- June 1, 6 a.m., Pick up Yorick’s skull in Finland- June 3. 3;30 am, sorted in Memphis, TN- June 4 2:00 pm, arrived in Denmark- June 4 6:00 pm, on truck for delivery to Ellsinore Castle- June 5: 7:30 a.m., delivered to Ellsinore. Signed for by ClaudiusNext year, how would have this been different? 2 years from now, Horatio – Wi-Fi in Hotel- Mesh in the city on the drive- Wi-Fi on the airplane, via satellite connection to the Internet- Mesh network on landing- Wi-Fi in the hotelHe could have been in touch all of the time and no detail could have gotten past him. In his own words:”œNot a whit, we defy augury: there’s a specialprovidence in the fall of a sparrow. If it be now,’tis not to come; if it be not to come, it will benow; if it be not now, yet it will come: thereadiness is all: since no man has aught of what heleaves, what is’t to leave betimes?”

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  1. I don't get it.what was this horatio superstar doing all morning??? seems like he lost the deal cause he goofing around with gertrude from 10 to noon. seems like he could have taken an earlier flight (Delta flies direct to NYC with 3:30 arrival) I'd also blame Polonius to thine own self WAS true, but created severe deal havoc with his company capital caution email. he totally misread the customer, and connectivity or not wasn't going to change their lack of vendor's the real point - just because we CAN be constantly connected, why do we want this? in this wonderous world of constant action, we've lost all moments of thought, all moments of private protected time, and perhaps some degree of business perspective. doing things faster does not always mean doing things better. Call me a dinosaur, or a luddite, but i much prefer my days when the blackberry is juiced out, and my work happens in human time. I can gaurantee that our brains were constructed to be highly tuned and optimized to human time, and that somewhere in the 21st century, science will show that human time has its merits.