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Video Conferencing Backstage II: Ensuring a Quality Experience

December 3, 2009 - 0 Comments

Video communications are enabling users to connect from anywhere around the globe.

This is transforming business practices while saving organizations hundreds of thousands of dollars in travel expenses.  As video becomes more increasing pervasive in the communications network, the expectation of quality, easy to manage calls are continually increasing.  How do administrators meet or exceed these expectations with the proliferation of different devices, vendors and bandwidth?

One consideration has to be managing multisite calls, connecting from locations around the world.  What if a meeting requires an account manager in Dubai, a business development analyst in London and an executive in New York?  There are a number of tools available that will allow multisite calls from around the globe, but is there a solution that will ensure an optimal experience for every participant on the call, regardless of the endpoint, bandwidth or even the video standard?

A multipoint control unit (MCU) is a critical infrastructure component

A quality MCU can help ensure the best multisite experience, and will allow the widest range of devices to connect, while preserving the natural experience for all participants.  In addition, there are MCUs available that will maximize the available resolution for each endpoint, regardless of whether it is standard or high definition.

When deploying a multisite solution, be sure to thoroughly research the options available for creating the best experience for end users.  Online demonstrations of MCUs are available to see the difference before you commit.

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