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Telepresence Accelerates Product Development for Customers of All Sizes and Across Industries

August 23, 2012 - 0 Comments

In my last post I talked about how telepresence is moving beyond the boardroom and being used in unique ways to add value, impact business process, and extend well beyond the basic function of travel cost savings to deliver better and more innovative results.  Cisco TelePresence is giving customers of all sizes and across all industries a competitive edge by improving the quality of products, speeding up review cycles and accelerating time-to-market.

A great example of this in the mid-market is Coraid, a storage technology provider based in Redwood City, California. Coraid is using multiple Cisco collaboration solutions, including the Cisco TelePresence EX Series and Quick Set C20 endpoints, Cisco Jabber along with Cisco WebEx Telepresence to foster communications between its headquarters in Silicon Valley and product development office in Georgia. In a field where moving quickly to stay ahead of the competition is crucial, telepresence enables Coraid to go-to-market faster with new offerings and to continue to pave the way as innovators.  This has given them the ability to also move up-market and engage with larger, Fortune 500 companies to grow their business. See the impact Cisco has had in their organization in this recent video.

At the other end of the spectrum, General Electric (GE) is using Cisco TelePresence to bring employees together globally for real-time collaboration across functions. Telepresence has enabled them to connect engineering teams inside of the U.S. with their counterparts globally to brainstorm new ideas, show parts and pieces of equipment, and ultimately accelerate their development cycles to bring products to market faster. This gives them a huge edge over their competition and, of course, helps them keep their costs down too.  In addition, GE is using Cisco TelePresence to educate employees by bringing in executives and experts from around the globe.

Use cases for telepresence are far and wide as is the business value it brings to organizations of any industry and size. Do you have a use case you would like to share? We’d love to hear your stories.

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