Study: benefits of video go beyond travel and cost reduction
When we discuss the benefits of telework and video teleconferencing (VTC) with people, they almost always bring up how it helps reduce the amount of business travel that they need to do, and, as a result, how it can save their organization money over time.
And that’s true, VTC and telework enable individuals who are separated by miles, borders and even oceans to interact and communicate as if they were in the same room, practically eliminating the need to board a plane and meet face-to-face. In light of today’s near-ridiculous international airfares, that can be a huge savings. And it’s still cheaper over time than continued domestic flights, hotel stays, meals and every other expense associated with business travel.
Well, it turns out that users of VTC technology aren’t just buying in for the decreased travel and cost-cutting. There are other benefits to adopting VTC that should eliminate any doubts that government agencies, private enterprises and other organizations may have had about implementing VTC solutions in the workplace.
According to a recent Cisco study conducted by Ipsos Mori that polled an international sample of workers from across 12 countries, the benefits of telepresence and video conferencing extend well beyond cost and travel reduction. Building trust, improving group collaboration and increasing competitive advantage were equally important benefits that users received by using VTC in the workplace.
Other findings included:
- 90 percent of respondents believe video collaboration technologies save them at least two hours of valuable work time a week
- 33 percent of respondents who frequently use video collaboration solutions estimate they save close to one full day of work per week
- 71 percent of respondents who frequently use video collaboration solutions say it brings people closer together
- 70 percent of respondents who frequently use video collaboration solutions say it improves work-life balance
- 68 percent of respondents who frequently use video collaboration solutions say it enhances the communication experience when working from home
- 67 percent of respondents who frequently use video collaboration solutions say it helps maintain operations if work is disrupted
- 67 percent of respondents who frequently use video collaboration solutions say it improves group collaboration
- 67 percent of respondents who frequently use video collaboration solutions said it reduces confusion
That’s a lot of benefits. And the numbers are very similar for individuals who weren’t diehard VTC users.
Since many of our readers are from the public sector, there are some stats here that should speak to you in particular. First off is the stat about continuity of operations, which is so important in the government. If a flu pandemic, blizzard or swarm of locusts keeps government employees away from their offices, VTC can enable the government to keep working towards accomplishing its mission, and not grind to a halt.
Also, with government agencies currently looking to fill thousands of positions and vacancies, the stat about work-life balance is increasingly important. Many skilled and qualified individuals in the workforce are putting growing importance on work-life balance, even over benefits and wages. With the government struggling to compete with the private sector for skilled employees, VTC adoption could go a long way in attracting top candidates.
VTC technologies have always been looked at as an effective and beneficial way to reduce organizational travel and expenses. Now, it looks like VTC is breaking down walls to even more benefits for its users and truly empowering a new (and better) way of working.