UC

April 17, 2013

GOVERNMENT

Collaboration Evolution: Why it’s Time to Upgrade to VoIP

Communication is key, yet too many government agencies voice platforms are living in archaic times. As government agencies are turning to collaboration technologies like voice, video and mobility to increase efficiency and lower costs, many are faced with outdated voice platforms like Private Branch Exchange (PBX) and Time Division Multiplexing (TDM) .  However, the shift […]

January 11, 2013

INSIDE CISCO IT

How Cisco IT Manages UC and Video Services

Cisco IT is transforming itself to deliver IT As A Service (ITAAS), and this is changing the way we deliver all IT services internally, including our unified communications (UC) and video services. For the business, we offer transparent IT cost information and (over time) cost reduction, as well as the ability to re-use service components […]

December 5, 2012

INSIDE CISCO IT

ACE Network: Making Voice Calls Easier with Cisco Unified Mobility Single Number Reach

I use my desk phone only about once a day, but most callers still reach me on their first try. How is this possible? With Cisco Unified Mobility: Single Number Reach (SNR), a feature that allows me to control how incoming calls are sent to my desk, mobile, or soft phones. Although this SNR feature […]