How We Create Human Escalation Paths in Cisco’s Digital Experiences

4 min read

The full breadth of customer experience is not just digital – it’s a human-to-digital hybrid experience. By empowering our agents and partners with the context they need to help our customers be successful in their adoption or renewal journeys, we are improving that experience for everyone.

November 15, 2023

SECURITY

The nominees to the Cybersecurity Defender of 2023 for the Asia Pacific Region.

3 min read

Meet the four fabulous cybersecurity leaders and professionals who had been nominee by other cisco customers for Cybersecurity Defender of the Year in APJC. Let that their stories will inspire you and show another way to afford your daily fight against threats

November 14, 2023

INDUSTRIAL IOT

The Power of LTE 450 for Critical Infrastructure

2 min read

Connect critical devices such as industrial control systems and physical security equipment over a private LTE network using the 450MHz band.

November 14, 2023

PARTNER

Speeding to Growth: Greater Together with Cisco Security

2 min read

Last week, I got to join my colleagues on stage at my very first Cisco Partner Summit. It was an energizing event and Security was everywhere! Read on to learn more about our main security announcements and to learn more about how you can partner to be “Greater Together” with Cisco Security.

November 14, 2023

NETWORKING

AIOps Drives Exceptional Digital Experience Through Network Assurance

3 min read

Predictive analytical models use AI/ML techniques and traffic data from end-to-end visibility to eliminate or avoid traffic jams, poor connections, and outages. This is the power of predictive network operations.

November 14, 2023

FUTURE OF WORK

It Takes Three to Make Hybrid Work Go Right

6 min read

Financial services employees have sampled hybrid schedules, and they want to keep that tune playing. The three keys to keep it humming are empowered associates, smarter workspaces and technology.