Can Retail Associates Be Your Competitive Advantage? Act Now. Empower Them.
Long wait times. Out of stock challenges. Pricing inaccuracies. Dissatisfied customers. Operating in the physical world of retail can be tough. And more often than not, the retail associate takes the heat for painful situations like these given that they are on the front lines. Day after day the associate wakes up, pours a big […]
Consumer 2020: Cisco Digital Network Architecture (DNA) Enables a New Generation of Retail and Experience Strategies
The definition of consumers is changing: technology-driven shifts empower customers, guests and fans to assume a greater role in designing and directing their own products and experiences.