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Cisco Blogs / digital and AI revolution

digital and AI revolution

November 26, 2019

COLLABORATION

Zack Taylor

Why you need guardrails for your contact center

Does AI improve customer experiences in real-time? Why or Why Not?

Tags

  • #contactcenter
  • AI enabled interaction
  • Artificial Intelligence (AI)
  • Call Center
  • call center management
  • call center software
  • CCaaS
  • cisco call center
  • cisco cloud contact center
  • Cisco Contact Center
  • cisco customer service
  • cloud contact center
  • cognitive contact center
  • contact center
  • contact center platform
  • contact center solutions
  • customer experience
  • customer journey
  • customer service software
  • digital and AI revolution
  • enterprise call center
  • virtual call center
  • workforce management

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