Get your team ready for the new world of Customer Success
Technology has become a critical purchase and buyers expect more. They want successful outcomes and an outstanding customer experience. This blog helps get you ready for the new world of customer success.
Together We Win with CX lifecycle: Cisco Customer Experience at Partner Summit 2019
Only Cisco's CX lifecycle approach, insights and recommendations, and digital connections, will help partners modernize and monetize their services. Get more detail in Denny's latest blog.
Ready for transformation: CX insights from Cisco Live 2019
Cisco Live 2019 was packed with exciting CX announcements, great conversation, and inspiring talks. Read the blog to learn more:
Teaming up to transform CX
Partnerships are about trust, plain and simple. They are about knowing that the person looking you in the eye from across the desk, dinner table, conference room, or stage considers...
Marketing’s Role in Reaching New Buying Centers
With digital engagement becoming increasingly important in the buyer’s journey, it is critical that sales and marketing come together in new ways with unprecedented levels of alignment.
Are You Talking with the Right Buying Center?
In the past, Cisco and our resellers have been primarily engaged with IT who owned the budget for buying hardware, software and services. However as technology budgets move outside IT, we have to find these other buying centers and get a seat at the table...
Selling Higher – Changing Our Selling Motions for Better Customer Outcomes
If you attended this year’s Partner Summit, live or virtually, you might have heard Wendy Bahr talk about the need for Cisco and our partners to focus more on our customers’ business outcomes and own the opportunity together. At face value, it sounds simple. What she’s really talking about is an evolutionary change in how […]
How ISVs Can Take Advantage of Cisco DNA in the New Era in Networking
With Cisco's launch of The Network. Intuitive., we are delivering an open and extensible architecture that is constantly learning, adapting, and protecting. As Nirav Sheth pointed out in his
Digital Transformation and the Connected Value Exchange
As our customers embark on their digital transformation journey, they have a myriad of vendor, partner and technology options available to revitalize their businesses and produce better outcomes for their consumers. So more than ever – how we (vendors, resellers, integrators) work with these customers along their digital journey makes a big difference in whether […]