CX

October 11, 2019

PARTNER

Customer Experience Partner Insights

Tap into Cisco's tools, resources and on-demand services available today to help our Partners' evolution to delivering a new customer experience.

August 26, 2019

EXECUTIVE PLATFORM

Cisco Intends to Acquire CloudCherry to Enhance Cisco Contact Center Portfolio

CloudCherry will augment Cisco's contact center portfolio with advanced analytics, rich customer journey mapping, and sophisticated survey capabilities in our cloud, hosted, and on-premises solutions. 

August 7, 2019

PARTNER

Back to (school) basics for our partners with Cisco’s CX Portfolio

Cisco’s Customer Experience transformation is focused on our future portfolio. We are bringing our Partners along in that journey by investing resources to enable and enhance Partner sales support, tools and programs.

May 13, 2019

SECURITY

Practical Ways to Reduce Ransomware Impact: Actions You Can Take Today

During the past year, Cisco Security Incident Response Services has provided emergency incident response services for many customers dealing with incidents that sometimes become a ransomware event. In...

April 1, 2019

INNOVATION

Tomorrow’s Customer Experience: Why Cisco Invested in Whatfix

An amazing startup joins the Cisco Investments portfolio! Whatfix is helping lead a market shift to data-driven, predictive models of Customer Experience improvement.

March 29, 2019

PARTNER

Teaming up to transform CX

Partnerships are about trust, plain and simple. They are about knowing that the person looking you in the eye from across the desk, dinner table, conference room, or stage considers...

March 27, 2019

SECURITY

Women Leading in Cyber – Welcome to WiCyS 2019

It’s time for the annual Women in Cyber Security Conference (WiCyS). Cisco is once again a VIP sponsor as well as a Founding Partner of this motivating and important event.