CX

November 14, 2018

CUSTOMER EXPERIENCE

Modernization of the Workforce Experience Journey

To create a truly integrated work experience, make collaboration investments that continually align people, culture, technology, and organizational vision.

October 16, 2018

CUSTOMER EXPERIENCE

Machine learning’s importance to services

Cisco ingests massive amounts of data from each customer and uses machine learning to provide better analytics, which can lead to automation.

August 22, 2018

CUSTOMER EXPERIENCE

You’re Not Alone in This New Era of Networking

Intent-based networking introduces a network that understands what you need and makes it happen. Start building your intent-based network with Cisco DNA.

July 30, 2018

INNOVATION

The Customer Service Evolution

Standing out in the modern marketplace takes building relationships and delivering personalized service at scale. Kustomer stands out among its competitors for its customer-centric approach to handling service issues.

July 10, 2018

CUSTOMER EXPERIENCE

Are You Cloud Native?

In IT, the “next big thing” comes along fairly often. In the cloud, one particular "next big thing" has been in progress for a couple years now -- cloud native computing.

December 7, 2017

DEVELOPER

Colombia Rising Stars get DevNet Training at Cisco HQ

Colombia's top students visit Cisco headquarters in Silicon Valley, and learn the importance of computer networking, social networking, and telling your own story in the digital age.