Tomorrow’s Customer Experience: Why Cisco Invested in Whatfix
An amazing startup joins the Cisco Investments portfolio! Whatfix is helping lead a market shift to data-driven, predictive models of Customer Experience improvement.
Teaming up to transform CX
Partnerships are about trust, plain and simple. They are about knowing that the person looking you in the eye from across the desk, dinner table, conference room, or stage considers...
Lace up your running shoes, it’s time to work (for good!)
On April 7th, a group of Customer Experience employees and contractors will run the Milano Marathon 2019 to raise money for a nonprofit that develops and organizes free athletic programs and training for disadvantaged youths.
Reaffirming Cisco’s Commitment to Secure Data on Global Data Privacy Day
Data fuels today’s economy. It’s at the center of how companies develop strategies, execute plans, make decisions, and manage business. From demographics to personal preferences, data allows companies to personalize and tailor...
Secure Your Cloud Edge with Cisco Services for SD-WAN
Software-defined Wide Area Networking (SD-WAN) is part of Cisco’s broader Digital Network Architecture (DNA)™ and Intent-based Networking strategy across the campus, data center, cloud, and WAN.
Inside TAC: talent, culture and innovation
We went behind the scenes at the Cisco Customer Experience Center in Krakow Poland to talk to Technical Assistance Center (TAC) engineers about what makes TAC different.
A Service For Every Huddle Room and Cloud Calling Need
Regardless of your current collaboration infrastructure, there’s almost always a way to optimize your operations further and reduce costs.