Customer Experience

October 3, 2018

PARTNER

Lessons in Loyalty and Love from Cisco’s CX Playbook

3 min read

Learn how to provide the kind of connected experience that create loyal, satisfied customers with three fundamental approaches that businesses of all sizes can adopt.

September 24, 2018

PARTNER

How to Turn Data Into Something Meaningful

2 min read

In today’s digital world, businesses use data every day to increase cross-sell opportunities, re-target customers, grow loyalty, boost profits and create a seamless customer experience (CX).

September 17, 2018

PARTNER

How Top Brands Create Customers for Life

3 min read

Because the partner and customer experience (CX) is central to my role at Cisco, I’m always on the lookout for brands that get CX right – to learn from them...

September 12, 2018

WE ARE CISCO

How Time2Give Connects the Customer Experience Strategy Team

4 min read

Meet Cisco's Customer Experience Team who focuses their giving back on personal values which helps to highlight diversity and form bonds within the team.

August 31, 2018

PARTNER

What Customers Want: Three Ways to Measure the Voice of the Customer

3 min read

To succeed in today’s competitive economy, addressing customers’ needs quickly, proactively and effectively isn’t just an option, it’s critical to business survival.

August 22, 2018

CISCO SERVICES (CX)

You’re Not Alone in This New Era of Networking

2 min read

Intent-based networking introduces a network that understands what you need and makes it happen. Start building your intent-based network with Cisco DNA.

July 30, 2018

INNOVATION

The Customer Service Evolution

3 min read

Standing out in the modern marketplace takes building relationships and delivering personalized service at scale. Kustomer stands out among its competitors for its customer-centric approach to handling service issues.

July 24, 2018

PARTNER

Spring into Action in an Omnichannel World

3 min read

By centralizing customer data, companies can better personalize the customer experience, simplify marketing workflows and grow long-term customer loyalty.