Cisco CX
Preventing security breaches with human intelligence and software automation
While many aspects of security operations can be automated, the human element is still vital. In this blog, we discuss how automation and human intelligence should be combined for effective threat detection and response.
Top 5 cyber attacks of 2020—could they have been prevented?
Read about the biggest cyber attacks of 2020. And learn how you can’t stop every threat, but you can mitigate damage with a zero-trust architecture.
CX Turned IT UP at Cisco Live!
At Cisco Live 2021 we shared how the Cisco CX team played a big part in helping our customers adapt, transform, and thrive during the worldwide changes and challenges of 2020.
An Electrical Engineer’s Communications Hack: Know, Feel, Do
Good communication isn’t about the message sent; it’s about the one received. In this blog, Ruba Borno explains how empathy plays a role in getting the intended message to every audience.
Inflection Points are the Catalysts for Innovation
COO Maria Martinez shares how our experience-led approach is powering things never thought possible.
Digital Transformation for a Major Retailer Takes a Co-Selling Team
Digital transformation essentially requires migrating workloads and applications to the cloud. But traditional brick-and-mortar grocers are unlikely to have all the expertise in house to go it alone.
Digital is Foundational
Here at Cisco, digital is foundational. Why? Well, it’s easy: it has to do with leveraging digital assets, which are available to our partners at all times.
Building the Bridge to Your Next Digital Evolution
Service providers are under tremendous pressure to transform, grow, and innovate. Learn about our new services introduced at Cisco Live, and how Vodafone is using expertise, analytics, and insights to build a robust network and an agile workforce.
Meet the innovators: The inaugural CX Customer Hero Award winners
The CX Customer Hero Awards celebrate our customers – the changemakers, innovators, and discoverers who have achieved industry-leading and transformational outcomes for their businesses.