Cisco CX

May 15, 2023

PARTNER

Partners, Jump into Customer Experience (CX) at Cisco Live! Let’s Go!

2 min read

We invite you to join us at Cisco Live in Las Vegas, June 4-8, 2023. Choose your experience to be in person or via Cisco Live 2023 global broadcast. Register today!

December 20, 2022

CISCO SERVICES (CX)

“Walking the Walk” — The Journey to a Customer-Driven CX Cloud

3 min read

“Talking the talk” is important, but “walking the walk” is what sets you apart. CX Cloud, Cisco’s cloud-based digital network management platform, is based on the idea that our customers should drive its evolution. For two years, we’ve built teams, strategies and plans around this customer-driven vision, including the CX Cloud Beta Program.

December 8, 2022

CISCO SERVICES (CX)

Cisco Community: Smarter, More Connected Digital Experiences

2 min read

As a central part to Customer Experience, Cisco Community has been reimagined to bring community members a more connected digital experience and an enhanced go-to destination; enabling them to achieve their own definition of success - by addressing their most pressing post-purchase needs.

December 1, 2022

CISCO SERVICES (CX)

Q&A: Augmenting XDR with MDR to solve customer challenges

4 min read

Cisco Subject Matter Expert Zane West, Senior Director of Customer Experience Product Management, Security Services, discusses the importance of threat detection and response and how services can help SOC teams hunt, investigate, and remediate threats.