Techno Panics 2.0: What Do Paint Rollers and Self-Driving Cars Have in Common?
Paint rollers and self-driving cars have a lot in common – they represent a huge leap forward in productivity and innovation, and they force us to confront our fears about change.
Webex Innovations Drive Change
Collaboration VP and CTO Jonathan Rosenberg shares the latest advances in making work intuitive. The reason things have changed so dramatically is that technology innovations drive changes in how we do things.
Messaging Helps Informal Contact Center Teams Win
Informal customer care will continue to supplement formal customer care. Everyone in your organization should be able to provide customer support. Expect new ways of blending informal and formal customer care.
4 Ways to Reimagine Your Business with AI
It takes a fundamental shift in thinking to reimagine how artificial intelligence can unlock new possibilities for their business. Sanjiv Patel shares four tips on how to successfully make that shift.
The Internet of Things: 5 Predictions for 2018
This could be the year when enterprise IoT projects finally move beyond merely automating existing business processes, to truly transforming industries.
What Do IT Services and a Mission to Mars Have in Common?
IT services actually has a lot in common with launching a successful mission to Mars: commitment to a bold vision and thousands of engineers working tirelessly to make it real.