The Future of Contact Center: Cisco and AI Pave the Way
Cisco brings advances in intelligent care to contact centers by adopting AI solutions that enhance the customer journey. Contact centers can now evolve from cost centers to strategic assets.
XR on the Bay Recap: aka the Day Roger Didn’t Get to Meet Silicon Valley’s Gilfoyle (Part 1)
Technology empowers artists, and artists empower technology. For years, the technology community existed in Silicon Valley, and the creative community in Hollywood. Now they are getting to know each other.
Edge and fog computing: Cutting through the haze (Part 1)
While the concepts of edge and fog have been around for a while, they are being re-imagined to reshape how government agencies are interacting with citizens and data.
Cisco Brings AI/ML Workloads to Hyperconverged Infrastructure
Our AI/ML ecosystem partners are supporting us by validating their solutions on HyperFlex, hence providing customers with great options for creating and deploying AI/ML workloads.
Your Network Should Never Be Impacted by an Issue We Know About
Automated diagnostics and remediation is leveraging TAC knowledge, connectivity and data, and safeguards networks from being impacted by issues we know about or can predict: TAC innovation delivering value at scale.
Techno Panics 2.0: What Do Paint Rollers and Self-Driving Cars Have in Common?
Paint rollers and self-driving cars have a lot in common – they represent a huge leap forward in productivity and innovation, and they force us to confront our fears about change.
Webex Innovations Drive Change
Collaboration VP and CTO Jonathan Rosenberg shares the latest advances in making work intuitive. The reason things have changed so dramatically is that technology innovations drive changes in how we do things.