ai

May 23, 2017

FINANCIAL SERVICES

Chatbots: The Next Wave of Financial Services

Chat tools like Whatsapp and Facebook Messenger are among the fastest growing platforms on the web today. Businesses are harnessing chatbot technologies to reduce costs and improve the customer experience.

May 18, 2017

COLLABORATION

It’s A Bot Time – and Money

Almost every innovation in contact center technology in the last 40 years was designed to attack the issue of time savings. The next wave of innovations is well underway. This time, it's an exciting new array of bots, AI, and machine learning. These are a critical set of enablers that deliver a true “next generation” customer experience.

May 17, 2017

CLOUD

Cloud Unfiltered Podcast, Episode 08: Joe Weinman

What comes to mind when you hear the term “digital transformation”? Do you get excited about the possibilities? Impatient for the budget to pursue your vision? Or do you have a more muted response? Something between annoyance at the thought that you need to do research on the topic, and anxiety that it’s moving forward […]

May 1, 2017

DATA CENTER

Cisco GPU-Accelerated Data Center

NVIDIA GPU Technology Conference, aka GTC, is around the corner and it is a good time to reflect on the rise of GPUs in the data...

April 26, 2017

CLOUD

Cloud Unfiltered Podcast, Episode 06: Reuven Cohen, Aporeto

Reuven Cohen works for Aporeto—a company that delivers comprehensive security for cloud native apps, containers, and microservices. But that is probably the least interesting thing about him, and to his credit, he didn’t actually pitch the company’s products at all during our interview with him on Monday. What he did do is rock our collective […]

March 30, 2017

COLLABORATION

Enterprise Connect 2017, Day 4: Panels, Quotes, Bunnies, Oh My!

Things were a bit quieter at Enterprise Connect today as the event came to a close with a few morning sessions and the final summary panel. The bits and bytes and shiny new hardware and software are great, but as many people repeated this week – it’s about the experience, it’s about the people, it’s about what technology allows us to do that makes the difference.

March 28, 2017

COLLABORATION

Enterprise Connect 2017, Day 2: It’s All About the Experience

Today’s episode features the Cisco keynote presentation from Jens Meggers and some cool demos. Today was the first day of keynotes with Cisco, Twilio, and Amazon Web Services. It was an interesting morning with three very different presentations.

May 20, 2016

INNOVATION

Cisco Entrepreneurs in Residence Accelerates its Momentum and Extends Corporate Venturing into New Technology Areas with …

Three-and-a-half years ago, an informal brainstorming session among a few us started a broader discussion on how we should co-innovate with the startup ecosystem, which eventually led to the creation of a new corporate venturing program for startups and scaleups - Cisco Entrepreneurs in Residence (Cisco EIR) - built on Cisco’s foundation of innovation and market opportunity.

December 22, 2014

DIGITAL TRANSFORMATION

Artificial Intelligence, Linking People and Things on the Hong Kong Subway

Connecting Dark Assets: An ongoing series on how the Internet of Everything is transforming the ways in which we live, work, play, and learn. The Internet of Everything (IoE) is all about connecting people, process, data, and things in innovative ways. And if you think that’s just a nice vision for the future, look no […]