Why easy web sites are so hard (video)
This past week, Web usability expert Gerry McGovern spent a couple of days with us here at Cisco. We’re always working on improving areas of our Web, and Gerry has been helping us on some detailed research on customers’ and partners’ most important online tasks and experiences.
If you read Gerry’s online newsletters you know one of Gerry’s oft repeated mantras is that good content, well named links, and site simplicity are paramount. The bigger the site, the more important these things are.