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Unified Communications = Freedom to Roam

September 22, 2010 - 0 Comments

Never miss an important call, no matter where you are!

I love my smartphone. It wasn’t too long ago that I was lugging around separate devices for my contacts, calendar, music, photos, and Internet access. Now I can surf the Web and access everything I need on a single device. And it makes phone calls!

Now, if my desk phone only had the same capabilities as my smartphone I’d be set.  Enter unified communications letting your phone follow you wherever you are.

Get anywhere access with unified communications

A unified communications solution allows you to work wherever you want. It enables you to access your communications system and associated resources wherever you have a broadband Internet connection.

We’re all familiar with the frustration of telephone tag. Your client leaves a message on your desk phone, and when you return the call, you are met with their voicemail. It can be frustrating for your customers if they can’t reach you and frustrating for you if you lose business because you missed their call. With a unified communications system, customers can call you on one number and always reach you, whether you’re in the office, at home, or on the road. All your phones ring simultaneously so you never miss a call.  Because unified communications brings together voice, messaging, video and desktop applications over the network, IP phones can instantly become another device from which to access other Web applications and services, such as video conferencing, voicemail, and more.

Smartphone for your desk

An IP phone like Cisco’s SPA525G2 doubles as a multimedia device, so you can display digital photos, view RSS feeds, and play MP3s. And if you operate video surveillance cameras in your small business, you can monitor those directly from the phone.

Among its many benefits, the SPA525G2 enables you to:

  • Seamlessly continue the same conversation from your cell phone to your desk phone
  • Access your office phone via the company VPN when you’re working from home or off site
  • Import contacts from mobile phones via Bluetooth
  • Charge your mobile phone via the integrated USB Interface
  • Easily move the phone from one physical desk to another using wireless capabilities no more having to hunt for a phone jack at your new desk

Are you using unified communications and IP phones in your business? What are the features and capabilities you can’t live without? For me, it’s the follow-me-wherever-I-am capability.

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