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Unified Communications 300 Improves Communication, Collaboration

- March 3, 2011 - 1 Comment

Easy, affordable solution helps companies achieve faster results and stay connected to people and resources

I recently wrote about how an IP-based voice system can help small businesses save money. This type of unified communications (UC) solution provides other benefits, too, such as boosting employee productivity, achieving better results faster, and creating a more collaborative company.

In a survey about the value of unified communications, Forrester Research found that small businesses benefit from UC with more effective team collaboration, rapid problem resolution, and increased employee productivity. Specifically, 69 percent of the small and medium-sized companies polled indicated they would improve efficiency. And 65 percent said they would improve competitiveness with the ability to reduce business delays.

UC keeps you connected

Companies are also faced with the challenge of ever more demanding customers and increasingly mobile employees. Your company’s ability to stay connected to people and resources is critical. If improving communication, collaboration, and productivity are priorities, consider a complete unified communications solution—one that includes built-in data and wireless support as well as advanced phone features.

The Cisco Unified Communications 300 Series is an affordable solution built for small businesses with up to 24 users. With the UC 300, you can replace your PBX (public branch exchange) with a single, network-based solution and get powerful capabilities once only available for large companies. Also, the unified communications solution is easy to set up and manage, and it provides flexibility to grow with your business.

The UC 300 lets employees transfer calls, use speed dial, and set up conferences with ease. In addition, the solution delivers voicemail, voicemail to email notification and an automated attendant, ensuring you never miss an important call. When the SPA525G2 phone is used with the UC300, the MobileLink capabilities deliver Bluetooth integration with mobile phones to make and receive calls as well as the ability to import contacts and charge your mobile phone.

An integrated 802.11n wireless access point for voice and data on the UC 300 provides wireless data network support and use of the SPA525G2 wireless desktop phone

With the UC 300, your company can save money by using the Internet to place and receive phone calls. The solution also supports the use of cost-effective Session Initiation Protocol (SIP) trunks to deliver clear, high-quality voice services.

How has your company benefited from unified communications? Share your experience with other small business customers.


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  1. Great product... Just wondering if there a user application for call handling and contact integration... Something similar to the Response Point system that was discontinued by Microsoft? Thanks,