Senior Manager, Engineering, Security BU
- Over 16 years of progressive experience in Security Products and Engineering, Network Management, Assurance Service Delivery for Fault, Performance, Capacity and Availability Management (Operations Support System/Business Support System – OSS/BSS), Customer Solution testing, System testing, Development Testing, and Regression Engineering
- Strong general management, leadership, interpersonal, communication, problem solving and team building skills.
- Strong experience in working directly with the customers, understanding and resolving customer issues, making customer presentations.
- Extensive experience in automation, troubleshooting, new tools development, test plans and strategy development and new technology integrations.