January 26, 2016

RETAIL & HOSPITALITY

Digitization Offers Hope to Besieged Retailers

3 min read

These are especially difficult times for the retail industry. For starters, several of retail’s marquee names announced store closings or layoffs following a disappointing holiday sales season. Retailers simply haven’t...

January 15, 2016

RETAIL & HOSPITALITY

Presenting a Roadmap for Digital Transformation at NRF 2016

1 min read

Life in the Digital Vortex is challenging—especially for retailers. In an environment where averaged across industries four of the top 10 incumbents will be displaced by digital disruption in...

January 6, 2016

RETAIL & HOSPITALITY

We Hear You: Retail Security Should Be Simple and SAFE

1 min read

Retailers are in the business to sell, not to be stolen from. And they don’t set up shop to buy security products from companies like Cisco. However, attackers who target retailers have discovered that it’s much more lucrative to shoplift virtually rather than physically. So even if you focus on security rather than selling, you […]

December 23, 2015

RETAIL & HOSPITALITY

How to Create an Omnichannel Strategy that’s Worth Celebrating

2 min read

This holiday season customers have more ways to shop than ever before. Retailers are making it easier to get the right presents by providing enhanced delivery options – from buy online, pick up in store (BOPIS) to curbside pickup. While this freedom is empowering for customers, it creates a new level of complexity for retailers […]

December 18, 2015

RETAIL & HOSPITALITY

Security Steps to Take in the Holiday Season – and Beyond

2 min read

Retail companies face a landscape filled with growing and increasingly complex threats. And the financial impact of these breaches is soaring. There are obvious financial incentives for attacking retailers because they typically don’t spend as much on security as financial institutions or government organizations, so they’ve become easy targets in recent years. According to Gartner, […]

December 10, 2015

RETAIL & HOSPITALITY

3 Ways Santa’s Store Helpers are Making Shopping Easier this Holiday Season

3 min read

Holiday shopping isn’t like it used to be. Retail sales associates – a.k.a Santa’s helpers – are taking on more than just ushering shoppers into fitting rooms and helping them check out. Today, their role more resembles that of a concierge. Here are three ways the role of the sales associate is changing: #1: The […]

November 23, 2015

RETAIL & HOSPITALITY

Take the Chaos Out of Holiday Shopping and Increase Sales By 50%

2 min read

‘Tis the season for bold and forward-thinking retailers to try new things! Excitement is building as many innovative retailers focus on areas to make the holiday shopping experience better for...

November 18, 2015

RETAIL & HOSPITALITY

#CiscoChat Recap: Where Shopping Experience Meets the New Digital Customer

3 min read

In my first #CiscoChat I hosted together with Anabelle Pinto, we were joined by Gaurav Pant and Sahir Anand from EKN Research to share their perspective and...

November 10, 2015

RETAIL & HOSPITALITY

It’s Time for Dinner: Improving the Quality of Our Food with the Internet of Everything

1 min read

It’s almost the holiday season and it’s time for your customers to host that special dinner party, where they can make memories and share stories with loved ones. What if they could also share the story of where that holiday meal came from? This is now possible using the power of the Internet of Everything […]

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