Cisco Managed Detection and Response (MDR) was designed with partners in mind. Exclusively available for partner resale, you can address the needs of your existing or new customers and achieve financial rewards and incentives. You can complement the service with your own profitable services to increase top-line profit. By delivering value, you can increase customer satisfaction and loyalty and set yourself up for additional products and services pull-through and more predictability for renewals.

Cisco Managed Detection and Response allows you to capture, or expand, your share of the rapidly evolving MDR market, with a focus on detection and response capabilities using solutions that provide visibility to cloud, network, and endpoint unlike traditional Managed Security Service Providers (MSSP). MDR is an industry-leading  Managed Security Service that combines the power of our global security operations teams with Talos® threat intelligence and the Cisco Secure Cloud architecture.

Effective July 1, 2020, partners who are eligible and authorized through the Cisco Services Partner Program (CSPP), can now quote MDR globally.

What does this mean for you? IDC estimates the managed security market will grow to $32.4B by 20221, and MDR allows you to enter or grow your business in its fastest growing segment, through resale, without the high cost, complexity and lengthy process to build, establish, and operate a competitive detection and response service. Customers spend 2.3x more with partners with managed services than those without.2

MDR solutions should leverage a defined architecture to deliver consistent and reliable indicators and response actions to contain, mitigate or eradicate threats. Cisco’s MDR is positioned with Cisco’s secure cloud architecture, comprised of Stealthwatch® Cloud, AMP for Endpoints, Threat Grid, and Umbrella™, to provide superior detection and response capabilities. As customers look to service providers for MDR solutions they are also consuming these technologies, providing a great opportunity to grow your business with additional security product sales.

You can directly quote and order MDR through Cisco Commerce Workspace (CCW). The MDR pricing model compliments the underlying security products that are required to support MDR.

This integrated service offering accelerates time-to-market and increases sales with messaging and demand generation support. Whether you have invested in security focused solutions already or want to expand into a new segment  MDR  provides the ability for you to rapidly deliver an offer with superior customer experience while reducing your business risk today with a managed service offering backed by Cisco.

More information on MDR is available at www.cisco.com/go/mdr.
Additionally, you can view scheduled  sessions and paybacks of
MDR focused CX Partner Interactive Webinars for
your region (AMER, APJC, EMEAR)


[1] IDC report

[2] Ruba Borno via Channel Futures