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Building Custom Call-Center Solutions for Attentive Client Service
2 min read
RZF, the IT Department of the Ministry of Finance in Germany, needed a quality call center service to connect and organize all of the calls coming in over 28,000 IP phones and Jabber clients on the network. Read how Recos IC, a Cisco Preferred Solution partner, used Cisco CUCM and Jabber APIs to build a seamless user experience for RZF.
The Gift that Keeps on Giving All Year Round
3 min read
The holiday season is upon us. Don’t get stuck gifting your customers with the proverbial firewall fruit cake. Find out how to ensure your customers have the latest and greatest firewall.
Resting Easy with a Seamless Customer Experience
2 min read
With over 120 stores across Italy, PerDormire needed a way to get to know their customers - both offline and online. Cisco Partner Cloud4Wi came up with a perfect solution.
Cisco SD-WAN Awarded CRN 2019 Product of the Year
2 min read
CRN named Cisco SD-WAN as its 2019 Product of the Year Award for Software-Defined Networking. Learn more about what this means to Cisco Partners.
Transforming the Citizen Experience in the Town of Cary
1 min read
From automated traffic lights to video analytics, discover how our Partner NWN Corporation took a seamless, cloud-based approach to support the town of Cary with smart city technology.
Get your team ready for the new world of Customer Success
2 min read
Technology has become a critical purchase and buyers expect more. They want successful outcomes and an outstanding customer experience. This blog helps get you ready for the new world of customer success.
Zero Trust – 5 Things You Need to Know
2 min read
This blog discusses what zero trust really means, what are the key parts to Cisco’s Zero Trust solution, and how you can help customers achieve their security goals.
Building Your Unique Value Proposition
3 min read
What makes you unique? What gives you a competitive advantage? Michael Hopfinger discusses the importance of creating a unique value proposition in order to differentiate themselves.
Think Small to Grow
1 min read
Read a quick update on Perform Plus, a new program to invest in partners who have a dedicated practice that serves small and mid-size customers.