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Managed Services: OnPlus for Small Business Reseller Partners

- December 13, 2011 - 0 Comments

Imagine being alerted of a customer’s network issue at your son’s baseball game. Now imagine being able to fix that issue between innings, before the customer even becomes aware of it.

That’s the power of OnPlus, a new managed service Cisco is announcing today to help VARs easily and affordably provide network assessment, management, and advisory services to their small business customers. This new service provides VARs with a cost-effective, scalable business model for those beginning to establish their managed services practice.

So what does this really mean for our channel partners?

If you ask Liberty Technology President and Cisco certified partner Ben Johnson, he’d say that, “Liberty Technology focuses on making technology easy for both consumers and businesses. With Cisco OnPlus, you’re able to get a more complete, 360 degree picture of your customer’s network. We’ve used OnPlus in a number of scenarios, from doing network surveys to quickly troubleshooting and identifying problems with customer’s networks, which has greatly saved us time and of course money.”

What else can you gain from using Cisco OnPlus service? Read on for all of the advantages.

As individuals become more and more dependent on their mobile devices and tablets, so do small businesses. With the Cisco OnPlus service, VARs can view and monitor a small business’ network to simplify the delivery of managed network services. As a cloud-based service, partners can access Cisco OnPlus Service from anywhere through a browser, a smartphone, or tablet, allowing them to service and manage supported devices with convenience and reliability, regardless of time of day or geographic location. Innovative, right?

Using the Cisco OnPlus 100 Network Agent appliance installed at the customer premise, partners are able to view, monitor, and configure devices on the customer’s network.

By proactively monitoring networks, troubleshooting issues, and remotely configuring devices, Cisco partners are streamlining IT management for their customers. In turn, partners are increasing their incremental revenue and enhancing customer relationships.

With OnPlus, profitability is maximized: VARs have to the tools to utilize their technical staff in the most efficient way, without the need for a large upfront investment of capital or training.

As Cisco continues to provide partners with more ways to meet the demands of small and medium-sized customers, we all benefit.

Check out our OnPlus webpage to learn more about this service. You can also visit the screencast OnPlus demo to see Cisco OnPlus Service in action.

Will you and your small business customers benefit from OnPlus? Let us know in the comments below!


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