Got A Question For @CiscoSystems?

March 12, 2012 - 1 Comment

Answers To Your Frequently Asked Questions

With over 100,000 followers to our Corporate Twitter Page, @CiscoSystems, we receive a decent amount of questions from the community. To help get your questions answered, we’ve outlined some frequently asked questions here for you.  If you do not find the answer you’re looking for, please send a tweet to @CiscoSystems and we will do our best to get your question answered in a timely manner. Thanks for engaging with us and happy tweeting!

Q: What is Cisco’s data center strategy?

A: Cisco is helping customers to unify their data centers with integrated compute, network, storage access, virtualization and management. Our end goal is to help organizations simplify operations, reduce costs, and improve business agility so they can better accomplish their business goals. With a Cisco Unified Data Center, customers report dramatic operational and cost improvements up to: 30 percent lower infrastructure costs, 90 percent reduction in deployment times, 40 percent improvements in application performance, and 60 percent reductions in power/cooling costs.

Q: What is Cisco’s collaboration philosophy?

A: From IP communications to mobility, customer care, Web conferencing, messaging, enterprise social software, and interoperable telepresence experiences, Cisco brings together network-based, integrated collaboration solutions based on open standards. These solutions offered across on-premise, cloud-based or virtualized platforms, as well as services from Cisco and our partners, are designed to help promote business growth, innovation and productivity through anytime, anywhere, any device communication. They are also designed to help accelerate team performance, protect investments, and simplify the process of finding the right people and information. For more information, visit

Q: What is Cisco’s service provider video strategy?

A: Cisco’s service provider video strategy is to enable a new generation of TV experiences via Cisco Videoscape, a comprehensive TV platform for service providers that brings together digital TV and online content with social media and communications applications to create a truly immersive home and mobile video entertainment experience.   Videoscape is unique in that it  utilizes the cloud, the network, and client devices to deliver new multi-screen video experiences over the Internet.

Q: Where can I get more information on Cisco’s top executives?

A: Professional biographies of Cisco executives are located within The Network, Cisco’s technology news site.

Q: Where can I see Cisco’s press releases and original technology news content?

A: In addition to press releases and general corporate information, The Network, Cisco’s technology news site, also features technology and industry trend stories written by seasoned freelance journalists.

Q: Who should I contact if I have questions related to Cisco Linksys products?

A: Tweet to the @OfficialLinksys Twitter handle or post your comment or question on the Cisco Linksys Facebook page.

Q: Who should I contact if I have questions on Cisco exams and certifications?

A: Tweet to the @LearningatCisco Twitter handle or post your comment or question on the Cisco Career Certifications Facebook page. If you have questions specifically regarding the Cisco Networking Academy, tweet to @CiscoNetAcad Twitter handle or post your comment on the Cisco Networking Academy Facebook page.

Q: Who should I contact if I have questions regarding Cisco technical support or customer service?

A: Tweet to the @Cisco_Support Twitter handle or utilize the support forum through the Cisco Support Facebook page.  Through the Cisco Support Forum you are able to submit your questions and receive an answer from a technical expert as well as navigate through all of the question and answers that have been submitted via the Support Forum.

Q: Who should I contact if I have a question or issue with a particular site on

A: Please click on the “feedback” tab at the bottom of each page and submit your question or issue.

Q: Who should I contact if I have questions on career opportunities at Cisco?

A: Visit the Cisco Careers Facebook page and check out the regional career pages based on your location. Also, visit the Cisco Careers website for career opportunities and information on how to apply.

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  1. I can see a real advantage for Cisco’s Videoscape in healthcare facilities, like doctor’s offices, if the doctor is allowed to determine what content is played, and possibly develop his own content. I have a looping video that plays in my lobby, but the ability to add or update the content that plays on the screen would be valuable to patients as well as visitors. Anxious to learn more about this technology for my office. Thank you!