Future of the Emergency Department Part II: Views from Australia & New Zealand

October 17, 2011 - 2 Comments

Cisco asked a series of medical, design and technology experts about their views on the future of the Emergency Department as well as their insights into how effective communications and technology impacts the delivery of health services.  Take a look at the first part of The Future of the Emergency Department, if you missed it.

In this video, the speakers talk more about the importance of effective communications and technology within the Emergency Department.

Johanna Westbrook, Professor of Health Informatics at the University of NSW, highlights that having ready access to good information results in clinicians being able to know more about their patients before they see them.  When clinicians have access to previous discharge summaries, they are able to initiate tests before they see patients, streamlining the healthcare process.

Technology also plays a role in providing access to experts or specialists for smaller emergency departments in rural or regional hospitals where there may only be a nurse managing the facility or a GP on call.  In these kinds of situations, Dr.Sally McCarthy, President of the Australasian Society of Medicine and Katerina Andronis, Director of Life Sciences and Healthcare for Deloitte, indicate that technology can allow regional facilities to tap into the experience of offsite specialists and hospitals.

Dr. Ian Forbes, Adjunct Professor, Health Architecture and Planning (GHAAP), University of Technology, Sydney, talks about the importance of technology and effective communications when considering the design of a hospital and its emergency department so that groups of patients can be broken up according to their medical requirements.  For instance, people waiting for tests can be separated into different environments, where they can get some form of entertainment, distraction or pain relief.

Lastly, technology is an important tool in assisting clinicians to make the right decisions at the right time, according to Deloitte’s Katerina Andronis. This is a theme that’s also offered by Brendan Lovelock, Healthcare Practice Lead ANZ, Cisco who talks about how clinicians and specialists need to be able to communicate with each other easily and conveniently as well as have access to medical equipment in the right place, when required.

Take a look at our video wrap-up of these perspectives. Tell us, how do you see technology or communications playing a role in the future of the emergency department or hospital design? Do you agree with the views given here?

Many thanks to our panel of speakers for participating in these interviews. They were Dr. Sally McCarthy, President of the Australasian College of Medicine & Emergency Physician at Prince of Wales Hospital,  Professor Johanna Westbrook, Professor of Health Informatics & Director at the Centre for Health Safety & Systems research at the University of New South Wales, Dr. Ian Forbes Adjunct Professor, Health Architecture and Planning (GHAAP), University of Technology, Sydney, Katerina Andronis, Director Life Sciences and Healthcare, Deloitte Australia and Dr. Brendan Lovelock, Healthcare Practice Lead ANZ, Cisco.

They spoke at the Digital Hospital Design conference hosted by Health Informatics Society of Australia. Download their full presentations from the conference, or visit our photogallery of speakers and delegates.  You can also keep up to date with news and conversations about the Emergency Department and Digital Hospital Design by joining our LinkedIn group.

View Part I of the Future of the Emergency Department:Views from Australia & New Zealand

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