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Workplace Experience in the Borderless Network

September 22, 2010 - 0 Comments

As you wait for that flight from Mineta San Jose to Dallas for this afternoon’s meeting, chances are, you will pull up your presentation for some last-minute reviews—updating the latest sales data from your company’s financial application, while you catch up with your offshore team in China on a quick video call.

The new workplace is visual, mobile, and in the moment. For the end user—like you and me, the quality of the experience is everything. Network service levels are judged by the quality of the experience, and the ability to run any of your applications, in any location and from any device. And you and I might be internal workers, business partners, or external end customers.

The Cisco Borderless Network enriches this end user workplace experience while simplifying the network administrator’s workload who delivers this experience.

What does this mean to the user?

The Healthcare Workplace Experience

Just a few years ago, a typical hospital visit would go something like this: you wait in a visiting room, and the doctor saunters in with a notepad tucked underarm. You recite your medical history, while she takes notes. The doctor then calls up some tests, and a set of papers float from her office to the front desk to the labs to the insurance … you get the point.

With rising healthcare costs and strict mandates for increasing care quality and safety hospitals are pressured to enhance efficiency and the “quality of service.” Let’s look at some of the concerns in healthcare:

  • Improve care quality by having patient records available at the point-of-care
  • Easily connect biomedical devices to the network
  • Maximize productivity of scarce resources – especially nurses and specialists
  • Improve access to medical care in underserved areas
  • Scale high-bandwidth medical imaging applications
  • Maintain regulatory compliance – HIPAA

Patient Information at Point-of-care: Mobility has moved vital information closer to the point-of-care. Your physician can now provide diagnosis and treatment based on complete information available on her electronic device via the wireless network, enter prescriptions electronically, and crosscheck against other drugs or treatments for adverse reactions.  While mobility is common across many networks, Cisco Borderless Networks extends wireless mobility with enhanced:

  • Location-awareness, so that doctors, patients and valuable medical equipment can quickly be located.[1]
  • Signal quality, especially important in a busy hospital where there are multiple sources of RF interference[2]
  • Video-readiness, for bedside video consultations or live IPTV webcasts for patient health advice such as “Health advice for men” ask the experts[3]
  • Wireless manageability, to ensure availability of information at the point-of-care.[4]

Connected Biomedical Devices:  As more medical devices move to the IP network, some obvious operational savings can be realized. Cisco Borderless Networks allows healthcare organization to maximize those savings, by seamlessly identifying[5], prioritizing[6] and troubleshooting[7] new classes of biomedical devices that connect to the IP network.

Improved Medical Access: If you happen to live in a remote location, your doctor or specialist can now use the collaboration technologies enabled by Cisco Borderless Networks to provide quality care at remote healthcare facilities.  With innovations like WebEx and Cisco HealthPresence[8], patients now receive speedier response to crisis situations, and doctors can increase their accessibility and maximize productivity.  In addition, doctors who travel to remote clinics, have seamless access to all the applications and information from the central hospital.[9]

Medical Imaging on-tap: Cisco Borderless Networks contains innovations to optimize the transport of all media including imaging and video, even across slower speed links.[10] This makes it easier for doctors, technicians and specialists to collaborate, even with high-definition images. Using the application performance technologies[11] healthcare providers, can now reduce access time to large medical images from remote clinics from 6 hours to the 3-5 second.

Toeing Regulatory Compliance: Cisco Borderless Networks simplifies regulatory compliance for both the user and the network administrator.  By taking a network-wide approach to security, a user’s identity and capabilities are enforced at every point in the network.[12] A user’s credentials selectively permit or deny access to a patient’s administrative, medical or financial data ensuring protection from accidental access to restricted information that could lead to disciplinary action.

[1] Location services on C4500 and C3750

[2] 802.11n, CleanAir

[3] Cisco Medianet and VideoStream

[4] WCS, CleanAir

[5] 802.1x, BioMed NAC

[6] Auto Smartports

[7] WCS, CleanAir

[8] Medianet, WAAS

[9] Cisco AnyConnect

[10] WAAS, Medianet

[11] WAAS

[12] Cisco TrustSec

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