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Wireless: More Than Just Internet Connection

DudeLookingatiPadBus feeling connected 200px biggertxt Wi-Fi is a convenience many expect to encounter whether they are at work, at home, or even out and about, say, shopping. Connecting to the internet from anywhere, at any time, is the norm these days, and for good reason. Smart devices are becoming more and more popular, and people are bringing these devices with them everywhere. So, how can the business world benefit from this? First, give the people what they want. Offer a robust wireless network so your customers are able to connect seamlessly. When you provide this, you are able, in turn, to engage with them.

With advancements in today’s technology, Cisco utilizes the ability to make each customer experience a personal one. When the customer walks into a store, their smart device can connect securely to the network and begin customizing their visit, tailoring information and services based on their location and activity. This leads to more engaging interaction and a more valuable resource to both, the customer and the business.

Wireless is becoming more than just an internet connection. With Cisco technology, it is creating the ability to connect customers and businesses. Read more about how technology is becoming a resource rather than an expense with Cisco® Mobility Service Engine in the article “Consumer Connectedness,” featured on the new Cisco Mobilize website.

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  1. Extending Wi Fi to shoppers in the store is equivalent to rolling out the physical red carpet at the door. Consumers today are using their mobile devices in the store and it makes sense for retailers to deliver a great wireless experience. When combined with other technologies like contact center, social media and interactive digital signage technologies, it allows retailers to deliver a great omnichanel experience to shoppers.

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