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Web 2.0, Cisco WAAS & the Customer

May 22, 2008 - 0 Comments

It’s clear the growing power of Web 2.0 and online communities have in bringing transparency and feedback to what was once a fairly closed IT community, or at least one that required conferences (and late night beverages) for honest information sharing.Enter blogging, and other Web 2.0 mediums. For Cisco and its WAN optimization solutions (brand name WAAS), the result today from Network World’s community blog site was clear — customers are happy with Cisco’s WAAS solution, and the results are clear and representable.You can read them here: More so, I think this speaks to the current — and still growing — power of Web 2.0 communities, and the power to “tell it like it is”. I personally look forward to seeing where these communities will take all of us in the broad world of IT going forward.

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