SAP IT Process Automation Powered by Cisco Software

Cisco’s Intelligent Automation  software helps our customers to achieve benefits such as lower TCO, greater efficiency, and greater business agility—without compromising stability, manageability, and security. Our automation software can be used for a broad range of IT processes, but we have a very unique and differentiated solution for the automation of SAP-related tasks. Last week, we announced a global reseller agreement that allows SAP to sell our Cisco Intelligent Automation for SAP software solution.

SAP views Cisco’s software as the preferred data center automation tool for SAP customers, and they are branding and selling our solution as SAP IT Process Automation by Cisco . With nearly 42,000 SAP customers worldwide, this is a great new channel opportunity for our automation software—and a great complement to SAP Solution Manager and Run SAP methodology.  It’s also a powerful example of the strong partnership between Cisco and SAP to meet our customers’ needs.

This video with my colleague Flint Brenton (senior vice president, Cisco Intelligent Automation Solutions) and Stephen Spears (senior vice president, SAP Application Lifecycle Management Software) provides an overview of the importance of this agreement and the value to SAP customers:

This solution will have a profound effect on data center efficiency and innovation for SAP customers, eliminating manual tasks for a wide range of operational processes. By automating and standardizing the execution of critical processes for IT operations and simplifying a variety of SAP-related tasks—from trouble-shooting to adhering to service level agreements—the software can help to transform the way that organizations manage their SAP environments.

Our automation solution integrates with a wide range of SAP solutions, including the SAP ERP application, SAP Solution Manager, the SAP NetWeaver Business Warehouse application and the SAP HANA platform. And with SAP IT Process Automation by Cisco, customers can improve their operational efficiency and system reliability by standardizing processes across both SAP and non-SAP software.  As a result, users can automate operations and maintenance activities for today’s complex heterogeneous landscapes and cloud-based architectures.

This presentation provides more detail on how this works in practice, together with SAP’s Application Lifecycle Management software:

In short, this is an exciting new development in the Cisco-SAP partnership with significant potential impact for SAP’s customers. I encourage you to learn more about the Cisco and SAP relationship by visiting

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